Mutiny

Community Manager

• Manage the deployment and publishing of content across all social media platforms.
• Partner with lead CMs and Account team to ensure final assets are deployed correctly and on schedule.
• Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data.
• Maintains organization of all creative assets on the team’s internal servers and drives.
• Ability to QA assets and copy before reviews/final delivery.
• Share final assets and post copy to publishing tracker and regional teams once approved by client.
• Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker.
• Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting including, positive, neutral, and negative sentiment, common community FAQs and screenshots of community conversations.
• Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate.
• Monitor competitors, partners, and well-known creators for opportunities to engage or amplify.

Operational Community Manager, FPS Gaming