mute-labs

Account Manager

• Execute the UK and Ireland partner strategy, building strong relationships with retail partners and actively developing the market to meet and grow revenue targets.
• Take full ownership of your partner portfolio and independently develop new sales channels and partnerships to grow the network and meet revenue targets.
• Support partners with pricing, offers, deal structures, and maintain regular communication through check-ins, visits, and follow-ups on quotes and projects.
• Deliver commercial and marketing initiatives including product training, in-store campaigns, as well as events and trade fairs.
• Organise participation in key UK furniture fairs and ensure the London showroom is used effectively for partner meetings, events and customer visits.
• Collect and share market feedback internally to improve products, processes, and communication.
• Keep systems (Odoo) up-to-date and support retailers with claims and after-sales issues as the main contact between partners and Operations.
• Maintain a strong relationship with the external UK sales agent, who supports partner recruitment and on-the-ground sales activity.

Partner Manager – UK