Murkez Technologies

Executive Assistant

• Assist in quotation processing for travel packages
• After learning the process, do the full quotation by yourself
• Handle new reservation processing for flights, hotels, and cruises
• Manage modification requests and customer calls
• Support group booking coordination
• Perform data entry in the Cruise Control System
• Conduct fare monitoring and update pricing information
• Assist with ancillary travel arrangements (flights, hotels, add-ons)
• Respond to customer inquiries via email, phone, and live chat
• Maintain and update travel itineraries accurately
• Support basic marketing content development
• Ensure accurate documentation and record-keeping in CRM/Excel
• Perform general administrative and coordination tasks

Virtual Assistant