Virtual Assistant

Murkez Technologies

Virtual Assistant aiding the Travel Desk team with client travel bookings and support activities. Ensuring an organized and efficient experience for customers within the Dream Vacation project.

Posted 7/25/2026full-timeLahore • 🇵🇰 PakistanJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in quotation processing, travel operations, and customer service, with strong attention to detail and organizational skills. Capable of managing reservations, data entry, and supporting marketing efforts while effectively communicating in English.

Highest-signal resume keywords

Quotation ProcessingCustomer ServiceMicrosoft Office ProficiencyAttention To DetailTravel Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quotation ProcessingData EntryFare MonitoringTravel Itinerary ManagementReservation Processing

Soft Skills

Strong English CommunicationOrganizational SkillsMultitasking AbilityWillingness To LearnAdaptability

Tools & Technologies

Cruise Control SystemCRMMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Travel PackagesGroup Booking CoordinationAncillary Travel ArrangementsCustomer InquiriesMarketing Content Development

About the role

Key responsibilities & impact

Assist in quotation processing for travel packages
After learning the process, do the full quotation by yourself
Handle new reservation processing for flights, hotels, and cruises
Manage modification requests and customer calls
Support group booking coordination
Perform data entry in the Cruise Control System
Conduct fare monitoring and update pricing information
Assist with ancillary travel arrangements (flights, hotels, add-ons)
Respond to customer inquiries via email, phone, and live chat
Maintain and update travel itineraries accurately
Support basic marketing content development
Ensure accurate documentation and record-keeping in CRM/Excel
Perform general administrative and coordination tasks

Requirements

What you’ll need

Fresh graduate or up to 1 year of relevant experience
Strong English communication skills (written and verbal)
Basic understanding of travel operations (preferred)
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Strong attention to detail and organizational skills
Ability to multitask and work in a fast-paced environment
Willingness to learn and adapt
Ability to work in US time zones

Benefits

Comp & perks

Professional development opportunities
Flexible working hours