
Key Account Manager
Mundipharma
full-time
Posted on:
Location Type: Remote
Location: France
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About the role
- Design and implement a hospital account development strategy through structured Key Account Plans
- Build and maintain long-term strategic and commercial partnerships with national and regional hospital decision-makers
- Coordinate and lead actions to secure and maintain hospital product listings for the Mundipharma portfolio
- Collaborate closely with Market Access and the Director of Tenders to ensure successful inclusion of existing and new products in hospital formularies
- Analyze sales performance and commercial effectiveness indicators (SFE) to provide strategic recommendations and optimize account plans
- Collect and escalate pharmacovigilance data, product complaints, and safety information in accordance with regulatory requirements
- Promote Mundipharma products and portfolio to targeted hospital healthcare professionals
- Implement and manage an omnichannel engagement strategy, including face-to-face visits, remote detailing, approved emails, and telephone interactions
- Develop, execute, and monitor a multichannel call plan for each promotional cycle
- Manage and control an annual promotional budget, ensuring proper use through CRM event modules and full compliance with internal processes
- Conduct sector performance analysis to guide activity planning, investment decisions, and performance optimization
- Organize and host medical information meetings and optimize the allocated Public Relations budget
- Propose and execute public relations initiatives, subject to approval by the National Sales Director
- Represent Mundipharma at regional and national congresses and professional healthcare events
- Maintain accurate and compliant CRM documentation
Requirements
- Proven experience in Key Account Management and/or hospital pharmaceutical sales
- Strong understanding of hospital ecosystems, market access, and product listing processes
- Demonstrated ability to work cross-functionally with Sales, Market Access, Marketing, Medical, and SFE teams
- Strong analytical skills with the ability to translate data into actionable strategies
- Excellent communication, negotiation, and relationship-building skills
- High level of autonomy, organization, and budget management capability
- Solid knowledge of pharmaceutical compliance, ethics, and pharmacovigilance obligations
- Proficiency in CRM systems and multichannel engagement models
- Valid driving license and willingness to travel extensively within the assigned territory
Benefits
- Competitive compensation package
- Flexible benefits
- Learning & development opportunities through structured programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Key Account Managementhospital pharmaceutical salesanalytical skillsbudget managementpharmaceutical compliancepharmacovigilancemultichannel engagementsales performance analysiscommercial effectiveness indicatorsCRM documentation
Soft Skills
communication skillsnegotiation skillsrelationship-building skillsorganizational skillsautonomycross-functional collaborationstrategic thinkingdata translationleadershipproblem-solving
Certifications
valid driving license