Multiview

Director

• Oversee a portfolio of concurrent healthcare ERP implementations.
• Establish and monitor implementation performance metrics including delivery timelines, project health indicators, capacity alignment, client outcomes and adoption milestones.
• Lead recovery strategies for at-risk implementations and ensure lessons learned are incorporated into future delivery practices.
• Drive on-time, on-budget delivery performance through disciplined execution while accelerating efficiency improvements for our team and our clients.
• Reduce variability across projects and increase implementation predictability.
• Assess the current implementation approach and introduce improvements that increase consistency, reduce delivery risk, accelerate time to value and strengthen client outcomes.
• Analyze delivery trends, project escalations, and post-go-live outcomes to identify systemic improvement opportunities.
• Lead complex ERP deployments within hospitals and healthcare systems.
• Partner with CFOs, finance leaders, and IT stakeholders to guide financial system modernization.
• Ensure integration alignment across EHR, payroll, materials management, and banking ecosystems.
• Partner with Product, Sales, and Client Success to improve how implementations are scoped, prepared, and transitioned across the client lifecycle.

Director of Implementation Services

Product Manager

• Working with internal and external stakeholders to understand the problems we want to help our clients solve
• Delivering quality solutions that solve those problems
• Acting as a product evangelist to build awareness and understanding of product benefits and capabilities
• Build, develop, and maintain a broad understanding of Multiview’s offerings, clients, and market to support product development and client engagement efforts
• Collaborate with developers, designers, software implementers, client support and other internal stakeholders to enhance our shared understanding of our clients’ needs and deliver solutions that will empower our users
• Describe problems experienced by users and potential users in a way that inspires people to solve them
• Develop well-defined documents, including use cases, and requirements, to clearly communicate user pain points
• Conduct user research to validate requirements and solutions
• Drive our vision and product strategy across the organization, delivering on departmental and organizational goals
• Be the product subject matter expert within Multiview, inspiring confidence in our product capabilities and roadmap
• Contribute to and review documentation and go-to-market materials
• Actively participate in continually improving processes and team initiatives.