Multiview

Product Manager

• Working with internal and external stakeholders to understand the problems we want to help our clients solve
• Delivering quality solutions that solve those problems
• Acting as a product evangelist to build awareness and understanding of product benefits and capabilities
• Build, develop, and maintain a broad understanding of Multiview’s offerings, clients, and market to support product development and client engagement efforts
• Collaborate with developers, designers, software implementers, client support and other internal stakeholders to enhance our shared understanding of our clients’ needs and deliver solutions that will empower our users
• Describe problems experienced by users and potential users in a way that inspires people to solve them
• Develop well-defined documents, including use cases, and requirements, to clearly communicate user pain points
• Conduct user research to validate requirements and solutions
• Drive our vision and product strategy across the organization, delivering on departmental and organizational goals
• Be the product subject matter expert within Multiview, inspiring confidence in our product capabilities and roadmap
• Contribute to and review documentation and go-to-market materials
• Actively participate in continually improving processes and team initiatives.

DevOps Engineer

• Manage our cloud resources and services on AWS for scalability, reliability, and cost-effectiveness.
• Design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the build, test, and deployment of our application code.
• Use Infrastructure as Code (IaC) tools like Terraform to automate the provisioning and management of infrastructure.
• Set up and maintain monitoring, alerting, and logging solutions (e.g., New Relic) to ensure system reliability and performance.
• Manage configuration and deployment of applications and systems using configuration management tools.
• Implement security and compliance best practices for infrastructure and deployments, ensuring compliance with organizational or regulatory standards.
• Automate repetitive tasks such as backups, patching, security scans, and failovers to improve efficiency and reduce errors.
• Work closely with Development, QA, and Client Success teams to support their needs and foster a culture of collaboration.