Multimodal

Analyst

• Analyze, map and document all organizational processes.
• Identify opportunities for improvement, automation and increased operational efficiency.
• Mapping and Documentation: Identify how activities are carried out and create flowcharts (using notations such as BPMN) and Standard Operating Procedures (SOPs);
• Identification of Bottlenecks: Analyze daily routines to detect failures, redundant steps or delays in operations;
• Proposal of Improvements: Design solutions to optimize work, often involving automation of repetitive tasks or the implementation of new technologies;
• Monitoring of Indicators: Track the performance of new processes using metrics, KPIs and OKRs to ensure the effectiveness of changes;
• Change Management: Act as a bridge between different departments to ensure adoption of new procedures and compliance with organizational standards.

Process Analyst