Public Policy Manager
Persona
Store Manager
Mulberry England
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead Mulberry Woodbury Common store and manage the store team to succeed.
- Create and develop a high performing team; foster diversity, inclusion and belonging.
- Deliver an extraordinary customer experience and nurture key customer relationships using in-store CRM tools.
- Drive store commercial performance through market awareness, analysis and collaboration to accelerate store growth.
- Lead and deliver operational excellence across store activities, respecting people, product and environment.
- Promote and incorporate environmentally responsible practices supporting Mulberry’s Five C’s strategy (Climate, Cultivation, Craft, Culture and Circularity).
- Act as a brand ambassador and support an inclusive, sustainable store culture.
Requirements
- Passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others.
- Strive to be an expert within your field and a key contributor to Mulberry.
- Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
- Support delivering an inclusive culture; behave in an open-minded and respectful way.
- Act as an ambassador for Mulberry and communicate positively about the brand.
- Ability to create and manage a high performing, diverse team and foster belonging.
- Encourage discussions, invite ideas and different perspectives to drive creativity and collaboration.
- Coach, give feedback, praise, share successes, and challenge team members.
- Commitment to delivering an engaging customer experience and developing key customer relationships using in store CRM tools.
- Commercially driven with market awareness and ability to use analysis to maximise trading opportunities.
- Ability to lead and deliver operational excellence with respect for people, product and environment.
- Commitment to sustainability and contributing to decreasing Mulberry’s carbon footprint.
