Mulberry England

Store Manager

Mulberry England

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

Mid-LevelSenior

About the role

  • Lead Mulberry Woodbury Common store and manage the store team to succeed.
  • Create and develop a high performing team; foster diversity, inclusion and belonging.
  • Deliver an extraordinary customer experience and nurture key customer relationships using in-store CRM tools.
  • Drive store commercial performance through market awareness, analysis and collaboration to accelerate store growth.
  • Lead and deliver operational excellence across store activities, respecting people, product and environment.
  • Promote and incorporate environmentally responsible practices supporting Mulberry’s Five C’s strategy (Climate, Cultivation, Craft, Culture and Circularity).
  • Act as a brand ambassador and support an inclusive, sustainable store culture.

Requirements

  • Passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others.
  • Strive to be an expert within your field and a key contributor to Mulberry.
  • Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
  • Support delivering an inclusive culture; behave in an open-minded and respectful way.
  • Act as an ambassador for Mulberry and communicate positively about the brand.
  • Ability to create and manage a high performing, diverse team and foster belonging.
  • Encourage discussions, invite ideas and different perspectives to drive creativity and collaboration.
  • Coach, give feedback, praise, share successes, and challenge team members.
  • Commitment to delivering an engaging customer experience and developing key customer relationships using in store CRM tools.
  • Commercially driven with market awareness and ability to use analysis to maximise trading opportunities.
  • Ability to lead and deliver operational excellence with respect for people, product and environment.
  • Commitment to sustainability and contributing to decreasing Mulberry’s carbon footprint.