
Team Lead – Digital Marketing and Communications
MTN Uganda
full-time
Posted on:
Location Type: Hybrid
Location: Victoria Island • Nigeria
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Job Level
About the role
- Develop and own a fit for market content framework built on narratives, storytelling, archetypes, and psychological triggers.
- Lead the creation of high-impact content: campaigns, product explainers, community stories, brand assets, thought-leadership.
- Drive consistent tone of voice, brand sentiment, and messaging architecture across channels.
- Build a creator-style engine that produces snackable content, hero content, educational content, and culture-led content.
- Translate products, data, and insights into powerful stories that drive growth and usage.
- Define the brand’s digital narrative and communication strategy across platforms.
- Ensure comms support product GTMs and brand goals.
- Collaborate with PR for aligned messaging across earned, owned, shared, and paid media.
- Champion sentiment analysis and protect the brand across digital ecosystems.
- Own social media end-to-end: strategy, editorial calendar, content, posting, storytelling, amplification, and engagement.
- Build and scale MoMo communities (users, creators, merchants, agents, affiliates, youth).
- Deploy social listening and insight-driven responses to trends, culture, and customer sentiment.
- Manage brand champions and stakeholders to drive advocacy and cultural relevance.
- Lead digital creative development for campaigns (brand, product, performance support).
- Own campaign mapping—story arcs, messaging layers, creative frameworks, and mixed-media rollouts.
- Ensure all campaigns integrate across ATL, digital, social, PR, field, and partnerships.
Requirements
- Bachelor’s degree in marketing, Mass Communication, or a related field.
- 3 - 7 years’ experience in Digital Marketing, Marketing communications, Content Marketing, and related roles. Background in Fintech is an advantage.
- Strong portfolio showcasing past work done.
- Exceptional storyteller and content architect
- Strong creative thinking with hands-on content creation skills
- Deep understanding of digital culture, platforms, formats, and creator economy
- Experience developing brand archetypes, tone of voice, and messaging systems
- Strong background in social media strategy, community building, and digital comms
- Skilled in narrative shaping, comms planning, and sentiment-driven engagement
- Experience with multi-format content (video, scriptwriting, carousels, blogs, UGC)
- Skilled in campaign mapping, cross-channel integration, and digital-first brand building
- Experience collaborating with media, PR, creative agencies, production, and influencers
- Deep grounding in consumer psychology, content psychology, and audience mapping
- Ability to translate user insights into content that drives emotion and action
- Ability to run content calendars, production pipelines, and agile creative processes
- Comfortable working fast, managing creators/agencies, and delivering consistently.
Benefits
- Competitive salary
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content marketingdigital marketingnarrative shapingcampaign mappingsocial media strategycommunity buildingsentiment analysismulti-format contentcontent creationdigital-first brand building
Soft Skills
storytellingcreative thinkingcollaborationcontent architectureagile processesemotional engagementaudience mappingbrand advocacycommunication strategycultural relevance
Certifications
Bachelor’s degree in marketingBachelor’s degree in Mass Communication