General Manager – Technical Service Delivery
MTN Uganda
full-time
Posted on:
Location Type: Hybrid
Location: Johannesburg • South Africa
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About the role
- Provide enterprise-wide operational leadership for the Technology PMO and delivery ecosystem across MTN Group Fintech
- Ensure structured, predictable, and high-quality delivery of all technology programmes, including platform migrations, next-generation digital channels, cloud, data, and integration initiatives
- Establish and govern demand management, delivery governance, portfolio reporting, and process optimisation frameworks
- Enable MTN Fintech to execute complex, multi-market technology transformations efficiently, at scale, and in compliance with Group and regulatory requirements
Requirements
- Minimum of 4-year tertiary degree in Engineering, Information Systems, Business, or related field
- PMP, PgMP, SAFe, or equivalent certification required
- Master’s Degree / MBA advantageous
- Minimum 10–12 years relevant experience in large-scale technology delivery environments
- 5+ years in senior programme, PMO, or delivery leadership roles
- Experience delivering multi-market, multi-vendor technology transformations
- Strong exposure to Agile, DevOps, CI/CD, cloud, and digital platforms
- Fintech, financial services, or digital platform experience preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AgileDevOpsCI/CDclouddigital platformstechnology deliveryportfolio reportingprocess optimisationdemand managementtechnology transformations
Soft Skills
leadershiporganizational skillscommunication skillsgovernancepredictabilityquality assurancestrategic planningcollaborationproblem-solvingstakeholder management
Certifications
PMPPgMPSAFeMaster’s DegreeMBA