MTM LLC

Project Coordinator

MTM LLC

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $20 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Schedule, reschedule, and coordinate window and door installations and service appointments with homeowners
  • Serve as a key contact for internal teams and external customers, maintaining collaborative relationships
  • Process product orders using quoting and order management systems
  • Work with sales and project management teams to finalize sales orders
  • Ensure all orders are accurate, complete, meet customer expectations, and are completed satisfactorily
  • Coordinate materials and deliveries from factories and outside vendors
  • Collect customer payments prior to delivery or installation when needed
  • Ensure subcontractor paperwork, including Lead Safe Install documentation, is properly submitted and filed
  • Review and approve payments to subcontracted installation companies
  • Support continuous improvement initiatives across the department

Requirements

  • Exceptional customer service and interpersonal skills
  • High attention to detail and strong organizational habits
  • Ability to prioritize tasks and manage multiple projects under tight deadlines
  • Strong problem-solving capabilities
  • Comfortable working collaboratively across teams
  • Adaptability to changing priorities and processes
  • Professional phone and email communication skills
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Willingness to learn internal systems (PQM, OMS, Salesforce, etc.)