MTM, Inc.

Regional Vice President, Operations

MTM, Inc.

full-time

Posted on:

Location Type: Office

Location: St. Louis • Florida • Louisiana • United States

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Salary

💰 $190,000 - $240,000 per year

Job Level

Lead

About the role

  • Provide strategic leadership and management that reflects MTM's mission, vision, and core values
  • Provide leadership that encourages employee productivity and responsiveness to the needs of both internal and external stakeholders
  • Work collaboratively with other regional VPs to ensure process alignment and consistency
  • Promote the effective supervision, management, motivation, succession planning, performance management, development, and training of all employees
  • Drive both operational and financial results improvement
  • Formulate and implement business plans, tactics, and strategies to provide efficient, effective, and compliant operations that not only meet short-term objectives but ensure long-term growth and success
  • Develop and implement adequate measures to meet the operational needs of the company to efficiently utilize resources and maintain an effective system of operational processes and measurement of outcome
  • Oversee the financial budget and cost containment initiatives
  • Increase member/passenger and transportation/medical provider quality satisfaction to support Client retention and growth opportunities
  • Work collaboratively with internal and external business partners to successfully acquire and execute profitably on new and existing business opportunities
  • Regular meetings with department leadership, peer departments and businesses served
  • Oversee process and procedure development guidelines, including backup plans
  • Stay current on all technology and optimal use within the department
  • Lead program implementations that are in alignment with strategic and operational plans while ensuring efficient and compliant delivery of all contracts
  • Develop and implement a structured performance review process to evaluate balanced metrics and ensure departmental goals are achieved
  • Ensure the implementation and compliance of company policies, procedures, and directives in alignment with state and federal regulations
  • Use data analytics, reporting tools, and KPIs to identify potential compliance deficiencies and streamlining opportunities
  • Gain an in-depth understanding of how contract verbiage and requirements should be applied to operational processes of the organization and drive accountability for compliance for respective region
  • Other duties as assigned

Requirements

  • High School Diploma or G.E.D. equivalent
  • Bachelor’s degree or equivalent work experience
  • 10+ years of Operations experience
  • 8+ years’ experience managing a 30+ employee department
  • Experience establishing key processes and procedures
  • Experience in developing, promoting, and building key relationships with all key stakeholders
  • Experience supervising and monitoring the delivery of contractual services
  • Must possess a valid driver’s license
Benefits
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsreporting toolsKPI developmentbudget managementperformance managementprocess developmentcontract managementoperational process improvementbusiness plan formulationcompliance management
Soft Skills
strategic leadershipemployee motivationcollaborationstakeholder engagementcommunicationsuccession planningtraining and developmentperformance evaluationproblem-solvingrelationship building
Certifications
High School DiplomaG.E.D.Bachelor’s degree