MTM, Inc.

Vendor Account Manager

MTM, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Winchester • Virginia • United States

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Salary

💰 $47,920 - $55,000 per year

About the role

  • Deliver a high level of service to our vendors every day
  • Own the day-to-day interaction with the vendors
  • Act as the single point of contact for vendor escalations
  • Work with the Transportation Provider to follow through on service issues
  • Utilize data to develop and deliver performance improvement plans
  • Coordinate and conduct provider performance evaluations
  • Conduct on-site vehicle inspections and provider audits
  • Deliver timely, accurate and professional operational support to all vendors
  • Manage and maintain credentialing compliance in accordance with MTM client contracts
  • Handle inbound service requests and ensure proper assignment

Requirements

  • High School diploma or GED
  • College Degree or equivalent work experience
  • Minimum 2 years’ experience as an Account Manager or relevant related experience
  • 1-2 years’ operational experience
  • Must possess a valid driver’s license
  • Demonstrate excellent time management skills
  • Knowledge of transportation logistics
  • Persuasive negotiator
  • Moderate skills in Microsoft Office
  • Analytical in using data to drive operational and cost improvement
  • Ability to maintain high level of confidentiality
  • Strong ability to pay attention to detail
Benefits
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance improvementoperational supportcredentialing compliancevehicle inspectionsprovider auditstransportation logistics
Soft Skills
time managementnegotiationattention to detailconfidentialitycommunication
Certifications
High School diplomaGEDCollege Degree