MSD

External Manufacturing Operations Director

MSD

full-time

Posted on:

Location Type: Hybrid

Location: North Carolina • Pennsylvania • United States

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Salary

💰 $173,200 - $272,600 per year

Job Level

Lead

About the role

  • Provide leadership in dispute resolution with appropriate escalation
  • Oversee production planning and materials management (SAP entries, E2E Planning, Logistics)
  • Manage quality issues including deviation management, product release, and change control
  • Address technology issues such as technology transfers, investigations, and process improvements
  • Supervise shop floor production and determine when an ExM Quality or Technology representative should be deployed to the External Party’s facility
  • Lead MPS and continuous improvement activities
  • Partner with ExM leaders in functional areas (e.g., Procurement, Quality, Technology, Finance, Legal, HR) to address broader business issues, customer needs, and opportunities
  • Participate in the annual profit planning process and provide monthly estimated actuals on projected and actual spending
  • Maintain a multi-year capital plan/budget
  • Handle people-related matters including staffing, employee development, performance & compensation management, employee relations, and retention
  • Create and maintain a high-performance team organization and culture
  • Ensure External Party capacity information is provided for robust end-to-end planning activities
  • Create and maintain an External Manufacturing Organization Handbook containing Global ExM policies, procedures, templates, etc.
  • Facilitate EM Operations Manager collaboration to leverage best practices and lessons learned across ExM Ops
  • Participate in periodic Business and Relationship Review Meetings
  • Serve as a member of applicable Value Chain Management Teams to reduce overall cycle time, inventory, and support life cycle management activities
  • Represent ExM Org on applicable Tactical Ring and/or Business Leadership Teams (Pharm, Chemical, and Sterile)
  • Stay abreast of industry and policy changes and identify implications and opportunities for ExM and/or ExM Organization at large

Requirements

  • Bachelor’s degree in Engineering, Science, or Business; Master’s degree preferred.
  • A minimum of ten (10) years’ experience in commercial, business, and/or manufacturing (within experience in operations, quality, technology, planning, procurement) function
  • Excellent interpersonal, communication, collaboration, negotiation, and project management skills
  • Demonstrated strong leadership, managerial, problem-solving, and team-building abilities
  • Sensitivity to diverse cultures
  • Ability to work independently with minimal coaching
  • Decisive in ambiguous environments
  • Able to represent our company to the external party
Benefits
  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAPE2E PlanningLogisticsdeviation managementproduct releasechange controltechnology transfersprocess improvementscapital planningbudget management
Soft Skills
leadershipinterpersonal skillscommunicationcollaborationnegotiationproject managementproblem-solvingteam-buildingcultural sensitivityindependent work
Certifications
Bachelor’s degreeMaster’s degree