MRSOOL | مرسول

DevOps Engineer

• Collaborate with development teams to design and implement scalable Infrastructure.
• Collaborate with development teams to design and implement automated deployment and testing pipelines.
• Develop and maintain monitoring and alerting systems to proactively identify and address issues.
• Troubleshoot and escalate production incidents to minimize downtime and improve system reliability.
• Continuously improve our infrastructure and processes to optimize scalability and efficiency.
• Participate and take ownership for on-call rotations as needed to ensure 24/7 support for our application.
• Perform routine maintenance and upgrades as needed to keep our systems up to date.
• Contribute to ongoing efforts to improve our security posture and compliance with industry standards.
• Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders in order to make the right decision.
• Mentor and coach junior engineers, fostering their professional growth and enabling them to deliver high-quality work.
• Stay up-to-date with the latest advancements and trends in site reliability engineering and share knowledge and insights with the team.
• Identify opportunities for organizational enhancements and propose alternatives to optimize team structures and execution.

Site Reliability Engineer II

Analyst

• Own analysis end-to-end across the business: scope the question, pull and validate the data, run the analysis, and land on a clear answer
• Analyze business and operational performance across verticals; identify and quantify the drivers behind changes in orders, revenue, margin, and customer behavior
• Run deep-dive investigations into performance trends and problems, separating signal from noise and diagnosing the underlying root cause rather than the symptom
• Build financial and operational models to size opportunities and evaluate the impact of pricing, promotions, incentives, and product or operational changes
• Conduct unit economics, profitability, cohort, retention, and trend analysis across customer segments, order types, and business initiatives
• Pressure-test assumptions and business cases with data, and challenge conclusions that the numbers do not support
• Translate analytical findings into clear, concise insights and concrete recommendations for stakeholders
• Support a broad range of analytical projects and exploratory analysis as business priorities evolve

Site Reliability Engineer II

Performance Analyst