Solution Consultant – Residential Products
MRI Software
full-time
Posted on:
Location Type: Office
Location: Sydney • Australia
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About the role
- Provide stakeholder support through product implementations and Professional Services offerings.
- Assist with the creation of project documentation in line with project management methodologies.
- Ensure clients are on-boarded smoothly and efficiently.
- Lead work sessions with client personnel to come up with technology-based solutions to solve business problems.
- Understand client business logic and translate those requirements into MRI technical specifications.
- Develop custom Agora Insights dashboards based on client requirements.
- Engage with the Project Lead in managing project timelines and risks.
- Provide product and technical consulting service to clients, including gap analysis and software installation & configuration.
- Provide training and a variety of related end-user services.
- Assist in development of consultants in product knowledge and communication processes.
Requirements
- Degree in Accounting or Information Technology preferred.
- Exceptional communication both written and oral.
- At least 5+ years’ experience in consulting services, product implementation or systems design & development.
- Property industry knowledge and experience in MRI software implementations highly regarded.
- High degree of problem-solving skills.
- Ability to work autonomously with strong time management skills.
- Team player attitude.
- Strong familiarity with project methodology.
- Highly analytical.
Benefits
- Flexible working arrangements
- Annual performance-related bonus
- 6x Flexi AnyDay: knock 2.5 hours off your day!
- Me Days: additional 3 days of annual leave for qualifying employees
- Engaging, fun & inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsoftware installationsoftware configurationgap analysiscustom dashboard developmenttechnical specificationsconsulting servicessystems designproduct implementationtechnology-based solutions
Soft Skills
communicationproblem-solvingtime managementteam playeranalyticalautonomous workstakeholder supporttrainingclient engagementconsultant development
Certifications
degree in Accountingdegree in Information Technology