Mplus Germany

Account Executive

• You resolve customer inquiries end-to-end by phone, by letter, or by e-mail.
• You collect and update customer data and correct it when necessary.
• You process registrations and deregistrations as well as supplier switches.
• You answer questions about meter commissioning, meter exchanges, and meter removal.
• You receive fault/outage reports and forward them to the appropriate teams.
• You are sales-oriented and place a high value on quality.
• You work with SAP, in a Windows 10 environment, and with MS Office applications.
• You identify the right tariff for your customers (sales after service).

Customer Service Representative, Administrative Clerk with Sales