MPLC

Controller

• Manage a portfolio of key client accounts to ensure timely and accurate payments
• Support the end-to-end credit control process, including debt collection, invoicing, and client communications
• Issue copy invoices on request and keep client records accurate and up to date
• Send reminder letters and make follow-up calls promptly
• Schedule follow-up actions for yourself and the team and handle incoming calls and enquiries
• Support the Client Services Team and perform general administrative tasks as required
• Report to the US Collections Manager as part of the US Collections Team

Credit Controller

Administration

• This role is essential to keeping our U.S. sales team running efficiently. Support daily licensing operations and broader administrative needs, ensuring data is accurate, leads are routed correctly, and systems run smoothly.
• Provide administrative support including scheduling, reporting, and CRM updates, while maintaining facility lists and documentation to keep pipelines organized.
• Route inbound inquiries, perform duplicate checks in Salesforce, assign leads based on Rules of Engagement, and assist Licensing Representatives with research and lead qualification.
• Collaborate with Finance on payments and documentation, support Renewals and Upsell teams with record updates and upsell opportunities, and monitor marketing responses to share qualified leads with sales.

Credit Controller

Sales Support Administrator