Your mission is to become the technical backbone of our go-to-market motion, partnering directly with Sales to win complex enterprise deals and translating customer needs into scalable, production-ready solutions.
As our first Solutions Architect, you will operate as a true founding member of the GTM team.
You will work side-by-side with our Head of Sales/AEs to drive technical discovery, shape solutions, and de-risk deals across AI safety, evaluation, safety monitoring and human-data workflows.
This is a highly customer-facing, pre-sales role.
You will engage deeply with ML platform teams, safety/alignment leaders, and data organizations, helping them understand how mpathic integrates into their systems via APIs, human services, and our platform.
You will also define how Solutions Architecture works at mpathic: building the playbooks, demos, assets, and patterns that enable us to scale.

Requirements

7+ years of experience in Solutions Architecture, Sales Engineering, or similar customer-facing technical roles
Experience as a first or early Solutions Architect at a startup, with a track record of building from zero-to-one
Strong experience supporting enterprise SaaS sales, particularly API-first or platform products
Proven success working with ML/AI platform teams, data organizations, or developer-focused buyers
Experience driving complex, technical, multi-stakeholder sales cycles
Familiarity with AI safety, evaluation, RLHF, red teaming, or human-in-the-loop data workflows
Strong understanding of APIs, system integrations, and modern SaaS architectures
Comfort working with data pipelines, analytics layers (e.g., tools like cube.dev), and ML/AI workflows
Ability to build lightweight prototypes, integrations, or technical assets to support deals
Familiarity with cloud environments and deploying or integrating technical solutions.

Benefits

Competitive base salary with uncapped earnings potential
Equity
Company-funded health, dental, and vision insurance
401k with 4% company match
Well-being programs
Flexible paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Solutions ArchitectureSales EngineeringAPI integrationsSaaS architecturedata pipelinesanalytics layersML workflowsprototypingsystem integrationsAI safety

Soft Skills

customer-facingtechnical discoverycollaborationproblem-solvingcommunicationstakeholder managementadaptabilityleadershipstrategic thinkingcreativity