MP Materials

Support Engineer

• Installation of Windows Operating Systems, including PC imaging and deployment
• Configure and deploy IP telephony and unified communications software and devices (Microsoft Teams)
• Update and maintain inventory and I.T. documentation.
• Perform technical environment reviews.
• Configure, support, and troubleshoot Apple iOS mobile devices.
• Create tickets using ticketing procedures and follow escalation procedures.
• Incident validation - alarm verification (i.e., log into devices once an alarm is received to ensure it’s not a false positive, and escalate as necessary)
• Open and manage cases with 3rd party vendors (Dell, Lenovo, Microsoft, etc.)
• Ticket follow up and quality assurance.
• Night and weekend support coverage and project work as necessary
• Escalate tasks to senior support team members.
• Other tasks as required

Systems Support Technician I

Engineer

• Design, configure, and maintain SCADA/HMI systems, including FactoryTalk View SE/ME, Siemens WinCC, or similar platforms.
• Support the configuration and ongoing deployment of AVEVA PI (OSIsoft PI) for data collection, asset historian, alarming, and reporting.
• Implement and maintain Rockwell AssetCentre or similar systems for version control, device management, and audit tracking.
• Integrate field devices, PLCs, HMIs, and sensors into the OT network, ensuring standardized communication and robust data flow.
• Develop and maintain secure, segmented industrial network architectures, including VLANs, Layer 2/3 switches, firewalls, and routing strategies.
• Support real-time and historical data aggregation from multiple sources—PLCs, SCADA, sensors, databases—into centralized historian platforms.
• Configure and support industrial communication protocols such as Ethernet/IP, Profinet, Modbus TCP, OPC UA/DA, and MQTT.
• Collaborate with IT and cybersecurity teams to establish OT/IT boundary controls, security protocols, and compliance standards.
• Participate in system commissioning, including Factory Acceptance Tests (FATs), Site Acceptance Tests (SATs), installation, and startup activities.
• Provide troubleshooting support for SCADA systems, data historians, and network infrastructure during operational events.
• Develop and maintain technical documentation: network diagrams, data flow schematics, control narratives, and system configuration files.

Operational Technology Engineer

General

• Provide hands-on technical support for plant process control systems, including routine checks, basic maintenance, and troubleshooting equipment or system faults.
• Respond to process control-related issues as part of an on-call rotation, including after-hours support as needed.
• Document and report system issues, maintenance actions, and resolution outcomes to engineering leadership.
• Perform routine inspections of process control equipment to identify and report wear, potential failure points, or improvement opportunities.
• Support troubleshooting efforts led by engineers to minimize downtime and ensure continuous improvement of system performance.

Process Control Specialist

Learning and Development

• Collect, analyze, and interpret training data to measure program effectiveness and identify trends.
• Build dashboards and reports that provide insights to the L&D team, HR partners and business leaders.
• Track key learning metrics such as attendance, completion rates, assessment scores, progress trends and feedback results.
• Support evaluation efforts (pre & post training self-evaluations, pre & post training manager evaluations, post-training surveys, learning effectiveness assessments, ROI insights).
• Ensure data accuracy and integrity across all learning systems.
• Coordinate logistics for training programs, workshops and virtual learning events (scheduling, invitations, room setup, materials, communications).
• Maintain L&D calendars & project trackers.
• Provide administrative support for new hire onboarding classes, including account creations, scheduling as needed classes and maintaining onboarding schedules.
• Assist with employee inquiries related to training offerings, learning platforms, and program requirements.
• Support Learning Management System (LMS) operations, including course setup, assignments, reporting, and troubleshooting.
• Assist in maintaining user data, learning paths, certifications, and compliance records.
• Assist with uploading, testing, and updating eLearning modules and digital content.
• Provide support, along with others on the team, with user access issues and coordinate with IT or vendors as needed.
• Contribute to process improvements that enhance the learner experience and L&D operations.
• Collaborate with L&D team members to support project initiatives, content updates and program enhancements.
• Stay current on industry best practices in L&D data analytics, and learning technologies.

Systems Support Technician I

Operational Technology Engineer

Process Control Specialist

Learning & Development Analyst