
Community Engagement Manager
Mozilla
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$70,000 - CA$93,000 per year
Tech Stack
About the role
- You’ll be Mozilla’s voice in influential subreddits, driving organic engagement through thoughtful participation, not brand pushing.
- You’ll develop and own an organic Reddit strategy, spot trends early and make engagement recommendations.
- Navigate moderation ecosystems with care, track and report performance.
- Build relationships with key Redditors and moderators, and create content that resonates with communities passionate about technology, privacy, and the open web.
- Shape and lead Mozilla’s Reddit engagement strategy, working cross-functionally to spark meaningful conversations and build stronger connections with our users.
Requirements
- Minimum of 5+ years of experience in product communications, developer relations, community strategy, or tech influencer marketing.
- Proven ability to participate authentically and effectively on Reddit and other tech-native platforms (e.g., Hacker News, Discord, X).
- Deep understanding of how influence flows through tech communities, and how to meet those communities with the right tone and timing.
- Skilled at translating product and technical language into community-friendly narratives that resonate across forums and social spaces.
- Direct experience engaging with developers, open-source contributors, or privacy-minded user communities.
- Strong writer who can craft engaging Reddit posts and comments in Mozilla’s voice, while adapting to the unique tone and norms of each subreddit community
- Proficiency with Reddit analytics, UTM tagging, and other performance-tracking tools to assess engagement and impact.
- Map Reddit activity back to KPIs like traffic, leads, or brand awareness.
- Comfortable operating autonomously while also collaborating across functions—especially with PR, Product, Legal, Marketing, and Brand teams.
- Familiar with moderation systems, content guidelines, and reputation management in online forums and communities.
Benefits
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product communicationscommunity strategytech influencer marketingReddit analyticsUTM taggingperformance trackingcontent creationnarrative translationengagement assessmentKPI mapping
Soft Skills
authentic participationeffective communicationrelationship buildingwriting skillscollaborationadaptabilitystrategic thinkingtrend spottingcommunity engagementtone awareness