Mozilla

Technical Writer

• Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.
• Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.
• Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.
• Monitor social media engagement, coordinating with internal teams when additional context or support is needed.
• Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.
• Track and report on performance metrics, identifying trends and optimization opportunities.
• Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance.
• Assist with customer surveys and feedback collection to inform marketing and product insights.
• Coordinate with internal teams and external vendors to support campaign execution and content development.
• Ensure marketing materials align with brand standards and messaging guidelines.
• Support ad hoc marketing and communications projects as needed.

Technical Content Marketing Specialist

Security Engineer

• Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
• Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
• Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
• Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
• Identify root causes and systemic issues, and influence long-term improvements in secure development practices
• Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
• Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
• Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

Senior Security Engineer, Bug Bounty

Engineering Manager

• Mentor, support, and develop a team of software engineers, helping them grow in impact and craft
• Lead your team through the delivery of Firefox Suggest Ads initiatives, including backend services, partner integrations, experimentation, measurement, reliability improvements, and product-facing integrations where requirements may evolve as privacy, policy, user experience, and business constraints become clearer
• Partner with product managers and cross-functional stakeholders to navigate ambiguity, particularly where user data, privacy expectations, or policy considerations shape technical and product decisions
• Ensure the software your team builds is reliable, maintainable, and aligned with Mozilla’s quality, security, and privacy standards
• Create an environment where engineers can do their best work, including healthy team processes, clear communication, and support through uncertainty
• Participate in hiring and onboarding to grow and strengthen the team over time

Engineering Manager, Ads

Student

• Improve Firefox’s web browsing experience with a particular focus on the networking stack and network-related APIs, e.g., Fetch, WebTransport, etc.
• Design and implement new web platform features and networking protocols in collaboration with the web and internet standards community.
• Debug and fix correctness and performance problems in our multi-threaded codebase.
• Debug platform-specific networking issues.
• Improve Firefox’s stability and correctness.

Student Worker

Financial Planning and Analysis

• Act as a trusted partner and extension of the CFO and VP of Finance, providing proactive, high-level support that frees them to focus on Mozilla's most important financial and strategic priorities.
• Own complex, fast-moving calendars across both leaders: prioritize and sequence meetings, resolve conflicts, protect focus time, and align scheduling with Finance deliverables, Board cycles, and enterprise priorities.
• Run the operating rhythm of the CFO's office: plan and facilitate Finance and leadership meetings, prepare agendas and materials, capture decisions and action items, and drive follow-through.
• Prepare and refine executive-level presentations, reports, briefing materials, and correspondence for leadership meetings, business reviews, and external stakeholders.
• Coordinate domestic and international travel and manage expense reports.
• Serve as a key point of contact between the executives, their teams, and internal and external partners, ensuring timely, professional communication and follow-up.
• Support Audit committee, Investment Committee and Board preparation, including logistics, materials, and minutes as needed.
• Plan logistics for team offsites, work weeks, and events.
• Partner with other administrative colleagues on team communications, recognition moments, onboarding, and cross-team needs.
• Handle highly confidential information — financial, transactional, and personnel — with the utmost discretion.

Executive Assistant, Finance

Systems Engineer

• Architect Agentic Systems from Zero: Design and deploy production-grade multi-agent frameworks, complex orchestration layers, and custom AI developer tooling.
• Balance Speed and Scale: Navigate the tension between rapid prototyping and long-term sustainability.
• Orchestrate LLM Workflows: Navigate and integrate various commercial and open-source large language models.
• Accelerate with AI Tooling: Lead by example by extensively leveraging advanced AI coding tools.
• Drive Evaluation and Performance: Implement rigorous frameworks for benchmarking, prompt engineering, and evaluating agent reliability, latency, and accuracy.
• Collaborative Technical Leadership: Set engineering standards for code quality and system performance, mentoring other engineers.

Senior Staff AI, Agentic Systems Engineer

• Design and deploy production-grade multi-agent frameworks, complex orchestration layers, and custom AI developer tooling.
• Navigate the tension between rapid prototyping and long-term sustainability, knowing exactly when to cut corners to validate a concept and when to slow down to lay rock-solid architectural foundations.
• Navigate and integrate various commercial and open-source large language models, selecting and optimizing the right models for specific agentic behaviors.
• Lead by example by extensively leveraging advanced AI coding tools to maximize velocity, while establishing best practices for AI-assisted engineering across the team.
• Implement rigorous frameworks for benchmarking, prompt engineering, and evaluating agent reliability, latency, and accuracy.
• Set engineering standards for code quality and system performance, mentoring other engineers and acting as a primary bridge between research and product.

Business Development Rep

• Build deep relationships with early customers to understand their automation workflows, technical constraints, security requirements, and buying process
• Identify, engage, and develop pipeline with early design partners across AI, developer tools, enterprise automation, QA, and browser-native application teams
• Identify customer pain, quantify business value, define decision criteria, and create a clear path from exploratory conversation to pilot, paid engagement, or longer-term commercial agreement.
• Translate customer needs into clear product input for engineering and help prioritize the capabilities required for production use
• Close LOIs, proof-of-concept agreements, pilot commitments, design partner agreements, and early commercial contracts.
• Support product demonstrations, proofs of concept, and early customer trials
• Identify partnership opportunities with AI platforms, developer tools companies, CDNs, identity providers, bot-management vendors, and large web platforms
• Run multi-threaded enterprise cycles across champions, economic buyers, and security and procurement stakeholders
• Partner closely with engineering in a tight feedback loop, sitting directly with the team to shape the roadmap from live customer conversations

Senior Business Development Manager, New Products

Full-stack Engineer

• Contribute to the development and improvement of Firefox features related to installs, updates, and OS integrations.
• Help implement enhancements to the Firefox installation and update experience, using data insights to guide development.
• Tackle platform-specific challenges in low-level operating system integration on Windows and/or macOS.
• Collaborate with your manager and teammates to scope and prioritize work in alignment with the team’s goals.
• Participate in code reviews and contribute to technical discussions with peers.
• Take ownership of complex bugs and lead efforts to improve the Firefox experience for hundreds of millions of users.
• Work closely with your geographically distributed team in a highly collaborative environment.

Senior Software Engineer, Firefox Desktop

Director

• Deliver the 2026 maintenance+ roadmap, ensuring platform stability, reliability, security, and progress on critical technical debt.
• Define and track success metrics aligned to 2026 goals and Tech Platforms objectives.
• Lead development of a proposed 2027+ product roadmap, including growth scenarios, resourcing implications, and strategic tradeoffs.
• Support the Common Voice project in funding proposals and partnership discussions as needed.
• Take on interim community manager responsibilities while the Common Voice team is re-scoped and shaped.
• Ensure continuity, trust, and responsiveness for the Mozilla Common Voice community during the transition period.
• Oversee community communications, contributor engagement, and language onboarding processes within resourcing constraints.
• Set clear goals, priorities, and expectations for engineering contributors in alignment with product objectives.
• Ensure effective collaboration between engineering, data, privacy, and infrastructure partners.

Product Director, Common Voice

Program Manager

• Manage key Trust & Safety programs to reduce harmful experiences for our users.
• Collaborate with cross-functional partners (e.g., Product, Engineering, Legal, and others) to proactively identify and mitigate risks to user safety.
• Apply data-driven frameworks to assess program effectiveness and identify areas for improvement, in alignment with broader company goals and business objectives.
• Stay informed about industry best practices and emergent risks associated with new technology products and contexts.

Staff Program Manager, Trust & Safety

Product Manager

• Develop a deep understanding of the PC gaming market - including ecosystems, distribution models, audience segmentation, and monetization patterns
• Lead the vision and strategy for a new product area, ensuring development of a high quality product with strong alignment to Mozilla’s strengths and customer value.
• Manage a team of design and engineering resources to create an enjoyable and user-centric product that can meet or exceed business goals
• Able to seamlessly navigate between high level strategic planning and practical implementation, translating the strategy into the roadmap and action plans for the teams
• Clear and articulate communication of product plans, customer value, trade-offs, and outcomes to a wide array of audiences including cross-functional partners, Mozilla Leadership, employees, and customers
• Be a thought leader in the gaming space, with a strong understanding of the market, the different audiences, and potential opportunities in the industry
• Define and own product metrics to evaluate performance, validate strategic decisions, and prioritize the roadmap — comfortable moving between qualitative signals and quantitative data to build conviction and communicate progress
• Navigate competing priorities across cross functional teams — building alignment and trust with partners while maintaining a clear point of view on what the product needs to succeed

Technical Content Marketing Specialist

Senior Security Engineer, Bug Bounty

Senior Security Engineer, Bug Bounty

Engineering Manager, Ads

Student Worker

Executive Assistant, Finance

Executive Assistant, Finance

Senior Staff AI, Agentic Systems Engineer

Senior Staff AI, Agentic Systems Engineer

Senior Business Development Manager, New Products

Senior Business Development Manager, New Products

Senior Software Engineer, Firefox Desktop

Product Director, Common Voice

Staff Program Manager, Trust & Safety

Director of Product, Gaming – New Products