Mozaik: Corporate Video Platform

Customer Success Manager

• Client onboarding: introduction to the platform, explanation of processes, account setup
• Ongoing client support throughout the contract term
• Support with content creation and ideation
• Communication & collaboration via online calls, e-mail, or chat
• Internal coordination with the product development team and the video team

Consultant

• Onboarding of new clients
• Ongoing client support
• Assistance with content creation
• Communication and collaboration
• Internal coordination with cross-functional teams

Video Consultant

Operations

• Support the Sales Operations area
• Maintain an overview of your responsibilities
• Assist with the active sales process in Sales
• Prepare proposals and maintain communication with customers
• Draft partner contracts and set up demo accounts
• Continuously work on optimizing our sales processes

Customer Success Manager

Video Consultant

Working Student – Sales & Operations