Moving Analytics Inc.

Customer Success Manager

• Grow referral volume and renewals significantly across existing partnerships in multiple states.
• Sign and activate new provider groups under existing payer agreements.
• Achieve >100% NRR through upsells, site expansions, and consistent engagement.
• Expand existing accounts by turning satisfied providers into referral champions.
• Activate and manage health plan partnerships to grow patient referrals.
• Build and execute standard implementation playbook for launch.
• Create and execute a cadence of QBRs with all partners.
• Build deep, trust-based relationships with key stakeholders through frequent onsite visits, meetings, and follow-ups.

Director of Customer Success