
Donor CRM Specialist
Movement Labs
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $70,000 - $75,000 per year
Job Level
About the role
- CRM Management & Data Hygiene
- Maintain donor and prospect records in our CRM (EveryAction), ensuring information is accurate, complete, and consistently formatted.
- Monitor and support data flows and integrations (e.g., ActBlue, email tools, forms) to ensure donations and contacts are correctly captured and coded.
- Reporting, Analytics & List Building
- Build and run standard and custom CRM reports to support fundraising strategy and donor pipeline management.
- Create and manage segmented lists and queries for email campaigns, events, fundraising appeals, and stewardship touchpoints.
- Track core development metrics (e.g., renewal rates, giving levels, campaign performance) and compile summaries or lightweight dashboards for the team.
- Donor Strategy & Process Improvement
- Help document CRM processes, data dictionaries, and internal “how-to” guides for staff.
- Proactively identify and recommend improvements to how we capture, store, and use data in support of fundraising.
- Donor Information & Internal Support
- Prepare concise donor profiles and background summaries using CRM data and external research to support outreach and meetings.
- Ensure that donor interactions, meeting notes, and stewardship actions are accurately logged in the CRM in a timely manner.
- Support updates to ActBlue and other donation pages, ensuring proper coding and source tracking in line with internal conventions.
Requirements
- 1–3 years of experience in fundraising, data management, operations, or a similar role.
- Experience working with a CRM or donor database (e.g., EveryAction, NGP VAN, Salesforce, Raiser’s Edge, or similar).
- Strong attention to detail and a commitment to data accuracy and consistency.
- Comfort building basic reports and queries, and working with lists for campaigns or outreach.
- Strong organizational skills and the ability to manage multiple tasks, projects, and deadlines in a fast-paced environment.
- Alignment with Movement Labs’ mission and a desire to help build progressive power.
- Prior experience using EveryAction specifically and familiarity with ActBlue.
- Proficiency with spreadsheets (Google Sheets or Excel), including sorting, filtering, and basic formulas.
- Experience supporting fundraising teams, including donor stewardship, events, or campaign reporting.
- Excellent written and verbal communication skills, including the ability to clearly document processes.
Benefits
- Excellent health, dental, and vision benefits
- 401(k) matching
- Unlimited Paid Time Off
- Eligible for the collective bargaining unit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM managementdata hygienereport buildingdata analysislist buildingdata trackingdata documentationspreadsheetsbasic formulas
Soft Skills
attention to detailorganizational skillscommunication skillsprocess improvementmulti-tasking