Donor CRM Specialist
Movement Labs
full-time
Posted on:
Location Type: Remote
Location: California • United States
Visit company websiteExplore more
Salary
💰 $70,000 - $75,000 per year
Job Level
About the role
- CRM Management & Data Hygiene
- Maintain donor and prospect records in our CRM (EveryAction), ensuring information is accurate, complete, and consistently formatted.
- Monitor and support data flows and integrations (e.g., ActBlue, email tools, forms) to ensure donations and contacts are correctly captured and coded.
- Reporting, Analytics & List Building
- Build and run standard and custom CRM reports to support fundraising strategy and donor pipeline management.
- Create and manage segmented lists and queries for email campaigns, events, fundraising appeals, and stewardship touchpoints.
- Track core development metrics (e.g., renewal rates, giving levels, campaign performance) and compile summaries or lightweight dashboards for the team.
- Donor Strategy & Process Improvement
- Help document CRM processes, data dictionaries, and internal “how-to” guides for staff.
- Proactively identify and recommend improvements to how we capture, store, and use data in support of fundraising.
- Donor Information & Internal Support
- Prepare concise donor profiles and background summaries using CRM data and external research to support outreach and meetings.
- Ensure that donor interactions, meeting notes, and stewardship actions are accurately logged in the CRM in a timely manner.
- Support updates to ActBlue and other donation pages, ensuring proper coding and source tracking in line with internal conventions.
Requirements
- 1–3 years of experience in fundraising, data management, operations, or a similar role.
- Experience working with a CRM or donor database (e.g., EveryAction, NGP VAN, Salesforce, Raiser’s Edge, or similar).
- Strong attention to detail and a commitment to data accuracy and consistency.
- Comfort building basic reports and queries, and working with lists for campaigns or outreach.
- Strong organizational skills and the ability to manage multiple tasks, projects, and deadlines in a fast-paced environment.
- Alignment with Movement Labs’ mission and a desire to help build progressive power.
- Prior experience using EveryAction specifically and familiarity with ActBlue.
- Proficiency with spreadsheets (Google Sheets or Excel), including sorting, filtering, and basic formulas.
- Experience supporting fundraising teams, including donor stewardship, events, or campaign reporting.
- Excellent written and verbal communication skills, including the ability to clearly document processes.
Benefits
- Excellent health, dental, and vision benefits
- 401(k) matching
- Unlimited Paid Time Off
- Eligible for the collective bargaining unit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM managementdata hygienereport buildingdata analysislist buildingdata trackingdata documentationspreadsheetsbasic formulas
Soft skills
attention to detailorganizational skillscommunication skillsprocess improvementmulti-tasking