Mountain America Credit Union

Part Time Member Service, Sales - Bilingual Required, English/Spanish

Mountain America Credit Union

part-time

Posted on:

Location Type: Office

Location: West Jordan • Utah • United States

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Salary

💰 $18 per hour

Job Level

Junior

About the role

  • Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions
  • Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise
  • Expected to meet sales and service goals
  • Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem
  • Maintains cash drawer
  • Initiates wire transfers, cashiers checks, and cash advances
  • Opens and processes IRA transactions, certificates of deposit, and redeem savings bonds
  • Represents the credit union in a professional manner, both in dress and in actions

Requirements

  • At least six months of customer service experience
  • Industry experience preferred
  • High school diploma or equivalent
  • A valid driver’s license is required
  • Proficient computer operating skills
  • Understanding of Microsoft Office Suite (Outlook, Word, Excel)
  • Bilingual Required: English/Spanish
Benefits
  • Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives
  • Performance reviews with opportunities to increase compensation
  • Excellent medical and dental benefits with minimal employee contribution (full time employees)
  • Paid time off, volunteer time off, and paid holidays
  • Matching 401K
  • Tuition assistance
  • Professional development
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingwire transferscashiers checkscash advancesIRA transactionscertificates of depositredeem savings bondscustomer service
Soft Skills
problem solvingcommunicationsalesservice orientation
Certifications
high school diplomavalid driver’s license