Mountain America Credit Union

Sales

• Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions
• Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise
• Expected to meet sales and service goals
• Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem
• Maintains cash drawer
• Initiates wire transfers, cashiers checks, and cash advances
• Opens and processes IRA transactions, certificates of deposit, and redeem savings bonds
• Represents the credit union in a professional manner, both in dress and in actions

Part Time Member Service, Sales - Bilingual Required, English/Spanish

• Provides exceptional member service to credit union membership by assessing member needs.
• Advises to meet member needs, and assists in transactions such as opening new accounts and servicing existing accounts.
• Educates members on options for managing financial transactions through MACU tools and cross-sells products and services.
• Maintains cash drawer and processes various transactions in accordance with established policies and procedures.
• Represents the credit union in a professional manner and responds to communication in a timely manner.

Member Service & Sales – Teller

• Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions.
• Recognizes member needs, educates on options for managing financial transactions.
• Consistent focus on increasing member satisfaction and account retention.
• Expected to meet sales and service goals.
• Resolves problems by clarifying member complaints.
• Maintains cash drawer and processes transactions.

Part Time Member Service, Sales – Teller

Account Manager

• Encouraging and motivating a team to attain productivity goals
• Providing a consistently positive experience for credit union members
• Hiring and establishing performance requirements for direct reports
• Monitoring performance and giving coaching for continuous improvement
• Representing and participating in civic and community functions
• Supervising field reps who are remote
• Collecting feedback from dealers and synthesizing it for improvement

Part Time Member Service, Sales - Bilingual Required, English/Spanish

Member Service & Sales – Teller

Part Time Member Service, Sales – Teller

Indirect Dealer Relations Manager