Mountain America Credit Union

Customer Support

• Answers member calls via phone providing accurate information and assistance in a timely manner
• Assists members with customer service to resolve problems and enhance financial relationship with Mountain America
• Uses the Mountain America Credit Union AAA sales model (Assess, Advise, Assist) to cross-sell credit union products and services to members over the phone
• Maintains a thorough understanding of our credit union's products and services to effectively assess members’ needs and promote offerings
• Complies with all regulations as required by law

Customer Service, Sales Agent