Repossession Coordinator, Spanish Bilingual Required
Mountain America Credit Union
full-time
Posted on:
Location Type: Hybrid
Location: Sandy • Utah • United States
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Job Level
About the role
- Manage repossession inventory by reviewing accounts prior to repossession, handling accounts during repossession, and handling post-repossession processes.
- Review accounts that have been recommended for repossession.
- Ensure all necessary notices are sent prior to repossession assignment and Mountain America is listed as lienholder on collateral.
- Assign collateral to appropriate repossession agents for pick up.
- Handle queue of accounts that are assigned to a repossession agent ensure vehicles are secured in a timely fashion.
- Complete necessary skip tracing when repossession agents are unable to locate and secure collateral.
- Coordinate transport of repossessed collateral to necessary auction.
- Processes Notice of Sale letters and ensure the credit union is in compliance with all State and Federal Laws.
- Review repossessed collateral after arriving at the auction to determine if insurance claim for damage or mechanical repair is necessary and set appropriate floor price.
- Represent Mountain America Credit Union at auction and oversee the sale of collateral.
Requirements
- One year of similar or related experience
- High school diploma or equivalent
- Intermediate skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Ability to read, understand and carry out instructions in written and oral form
- Ability to communicate effectively and professionally verbally and in written form
- Ability to handle and de-escalate situations
- Some negotiation skills preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
repossession managementskip tracingauction processescompliance with State and Federal Lawsinventory management
Soft skills
communication skillsnegotiation skillsde-escalation skillsinstruction comprehension