Regional Service Manager
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $120,000 - $155,000 per year
About the role
- Manage a high-performing services organization, including Customer Support and System Managers.
- Oversee daily operations, including accurate revenue forecasting, cost containment strategies, and lifecycle service initiatives.
- Execute and oversee service and installation agreements, depot services, and comprehensive system upgrades.
- Direct and develop the Service organization, including Customer Support and System Managers, with accountability for the talent lifecycle from hiring to performance optimization.
- Ensure timely renewal of Managed and Support Services agreements and maintain rigorous standards for service delivery.
- Participate in the creation of complex service proposals to ensure alignment between service strategy, scope, staffing, and financial objectives.
Requirements
- Bachelors degree AND 6 years of experience in one of the following: Customer Facing Service Operations Management, Lifecycle Service Account Management, Customer Service, Systems Implementation, Integration, LMR Sales, LMR, Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales.
- Legal authorization to work in the U.S. indefinitely is required.
- Employer work permit sponsorship is not available for this position.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer Service Operations ManagementLifecycle Service Account ManagementSystems ImplementationIntegrationProject ManagementService DeliveryRevenue ForecastingCost Containment StrategiesService ProposalsPerformance Optimization
Soft Skills
LeadershipOrganizational SkillsCommunicationTalent ManagementAccountability
Certifications
Bachelor's Degree