Software Upgrade Operations Field Engineer
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Salary
💰 $75,000 - $85,000 per year
Tech Stack
About the role
- Ensure that the Call Handling customer base remains at current release levels by remotely upgrading software at customer sites.
- Work with customers to schedule and execute software upgrades.
- Collaborate with R&D to develop and execute upgrade processes for Call Handling products.
- Report process and product issues discovered in the field and assist other levels of support with investigations and resolutions.
- Develop, design, evaluate, and modify systems consistent with customer and regulatory requirements.
- Support system architecture and ensure its integrity.
Requirements
- High School diploma, Bachelor's degree in IT, or Engineering required.
- 4 years of experience working in a IT, or Engineering environment.
- Legal authorization to work in the U.S. indefinitely is required.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software upgradessystem architecturesystem designsystem evaluationsystem modification
Soft Skills
collaborationproblem-solvingcommunication
Certifications
Bachelor's degree in ITBachelor's degree in Engineering