Motorola Solutions

Regional Services Manager

Motorola Solutions

full-time

Posted on:

Location Type: Hybrid

Location: North Carolina • South Carolina • United States

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Salary

💰 $120,000 - $145,000 per year

About the role

  • The Regional Service Manager (RSM) leads a team consisting of Customer Support Managers, System Managers, and Field Service Technician Managers, responsible for hiring, mentoring, performance management, and rewards planning.
  • Provides strategic guidance and oversees day-to-day operations to ensure the delivery of customer obligations, meeting both customer satisfaction and financial goals.
  • Manages the financial aspects of the assigned business portfolio, including revenue forecasting, cost management, containment, and investment planning.
  • Demonstrates strong financial acumen and understanding of profit and loss (P&L) elements and principles.
  • Collaborates closely with the Sales team throughout customer engagement, ensuring high-quality customer interactions and driving business growth.
  • Plays a direct role in the creation of large and/or complex service proposals, ensuring alignment between service approach, scope, staffing, and financial aspects.

Requirements

  • 4+ years of professional experience in one of the following: Public Safety, Communications, Wired/Wireless, Engineering, Services, Management, Customer Service, Customer Support, Sales Support, Account Management, Motorola Services, Military experience
  • Legal authorization to work in the U.S. indefinitely is required.
  • Must be able to obtain background clearance as required by government customer(s)
Benefits
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial managementrevenue forecastingcost managementinvestment planningprofit and loss (P&L) analysisservice proposal creation
Soft Skills
leadershipmentoringperformance managementstrategic guidancecustomer satisfactioncollaborationcommunication