Customer Engagement Specialist
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Be a hunter. Cold call/email leads
- Understand the technology and business structure
- Aggressively prospect and qualify potential clients generated through outbound calling, email initiatives and attending appropriate industry events defined by sales management
- Attend customer specific meetings, conferences and technology forums, as directed by the sales team
- Learn and understand the assigned territory government processes, including but not limited to, State Term Schedules, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or sealed bids
- Keep current with industry trends that are relevant to targeted vertical market
- Have a technical understanding of and ability to articulate and demonstrate Motorola’s products and value proposition
Requirements
- Bachelors Degree or 2+ years of sales experience or customer service experience
- Bilingual English & French (written and spoken)
- Proficiency in Microsoft Word, Excel, and Salesforce.
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencecustomer service experiencecold callingemail marketingprospectingqualifying leadsarticulating value propositionunderstanding government processesRFPRFQ
Soft Skills
communicationinterpersonal skillsaggressivenessadaptabilitycustomer engagementrelationship buildingnegotiationpresentation skillsteam collaborationproblem-solving