Performs system configuration for all supported and assigned ECH solutions
Performs site verification testing prior to cutting a site into a production environment
Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment
Documents all changes to the solution that may occur during the implementation phase of the project
Ensures that installation/quality issues are resolved in a timely and efficient manner
Ensures that project-specific documentation is stored as appropriate
Participates in the development and approval of Methods of Procedure
Participates in pre-contract oral presentations and customer negotiations as required
Maintains subject matter expert skills

Requirements

High School diploma or College Degree in Engineering, IT, or Technology
Legal authorization to work in the U.S. indefinitely is required.
3+ plus years of deployment and integration of complex IP products and systems.
Experience with installation, administration, and troubleshooting of: Server Virtualization, VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+, Microsoft SQL Server 2008 R2/2012/2016, Windows Server 2008 R2 and 2012 R2, Windows 7 & 10, Linux, Cisco IOS, Fortinet Fortigate.
Previous experience in Public Safety Applications deployment and integration and/or operations and administration preferred.

Benefits

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

system configurationsite verification testingdeploymentintegrationinstallationadministrationtroubleshootingServer VirtualizationVMWare ESXiMicrosoft SQL Server

Soft Skills

customer supportdocumentationproblem resolutionproject managementnegotiationcommunicationsubject matter expertise