Salesforce QA Automation Engineer
Motive
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Collaboration: Work closely with developers, business analysts, and product owners to understand requirements and provide feedback during the development process. Participate in the upkeep of QA operations & suggest improvements where needed
- Test Ownership (Planning, Documentation, Execution etc): Collaborate with product owners to define test objectives, strategies, and test plans for Salesforce projects. Create & timely execute detailed test cases and test scripts (inclusive of applicable regressions) based on business requirements to verify the functionality, performance, security, and usability of Salesforce / enterprise applications. Maintain comprehensive test documentation. Aim to achieve a high defect density in the lower environments & take measures & ownership to hedge against leakage
- Defect Identification: Identify, document, and report defects and issues in a clear and concise manner, including steps to reproduce and severity assessment
- Test Data Management: Manage and maintain test data, ensuring data integrity and relevance for testing purposes
- Quality Assurance: Participate in enhancing the overall quality assurance process, including improvements to the testing process, test automation efforts, and the implementation of best practices
- Test Automation: Identify and Automate the test cases on the playwright framework.
- Review Process: Conduct peer reviews of checklists. Participate in post-mortem/root cause analyses for production bugs and share key insights to prevent future occurrences
- Continuous Development: Take ownership of personal performance & development goals. Participate in knowledge sharing activities, including onboarding of new team members & delivering demos on completed projects
- Availability: Be available for standups & misc business calls / scrum ceremonies during the scheduled timing (typically early PST hours)
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field is a must
- Strong understanding of Salesforce CRM platform and configurations (Sales & Service Cloud) with solid SFDC admin skills
- 3-4 years of experience in manual software testing (preferably with a focus on Salesforce CRM) and at least 1 year of experience in test automation.
- Passion for QA & Strong understanding of the Quality Assurance concepts & processes
- Attention to detail and solid documentation & communications skills. This includes clear, concise & comprehensive test planning, case creation, defect reporting and collaboration with cross-functional teams
- Knowledge of software development lifecycle (SDLC), agile methodologies & relevant tools (eg Jira, TestRail etc.)
- A team player who can step in, take ownership & adapt to a dynamic and fast-paced work environment
- Knowledge of CPQ, Zuora, Boomi and Netsuite are a plus
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus
- Experience with automation, i.e. playwright / selenium.
Benefits
- Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
manual software testingtest automationtest planningtest case creationdefect reportingSalesforce CRMSalesforce configurationsSDLCagile methodologiestest data management
Soft Skills
attention to detaildocumentation skillscommunication skillscollaborationownershipadaptabilityteam playerfeedbackcontinuous developmentproblem-solving
Certifications
Salesforce AdministratorSalesforce Platform App Builder