Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support
Make quantitative and qualitative recommendations to executive management on deal structures and approvals
Serve as a subject matter expert to ensure timely and accurate deal execution throughout the sales cycle, including evaluating discounts and approval policies and all revenue recognition rules adherence
Serve as the deal’s internal quarterback, working to resolve open items related to terms and condition issues that impact our stakeholders, and topics related to order processing and management
Optimize and manage a continuous deal pipeline by ensuring Sales follows Deal Desk guidelines and continuously revise Deal Desk processes to streamline the sales experience
Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution

Requirements

5+ years of Deal Desk/operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations
Experience working with Enterprise and various segments across a sales organization
Expert in Salesforce required; experience in Tableau a plus
Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills
Able to work in ambiguous environments under tight and unpredictable timelines
Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams
Ability to work with a Pacific Time (PT) overlap, with a strong preference for candidates residing in the PT time zone.

Benefits

Health, pharmacy, optical and dental care benefits
Paid time off
Sick time off
Short term and long term disability coverage
Life insurance
401k contribution

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Deal Desk operationsdeal compositionexception managementrevenue recognitiondiscount evaluationsales cycle executionpipeline optimizationquantitative analysisqualitative analysisaccount management

Soft Skills

strong communicatorverbal communicationwritten communicationinterpersonal skillsteamworkcustomer serviceadaptabilityrelationship buildingproblem-solvingtime management