Motive

Director, Enterprise Account Management

Motive

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $243,000 - $330,000 per year

Job Level

Lead

About the role

  • Lead a geographically distributed Enterprise and Strategic Account Management sales organization
  • Guide the team in full account ownership, driving retention, negotiating renewals, identifying expansion opportunities, and closing deals within complex enterprise accounts
  • Develop strategies for Account Managers to effectively demonstrate business value realization to complex enterprise customers
  • Recruit, hire, and develop top Enterprise Account Management sales talent
  • Partner closely with Sales Operations, Product, Customer Support, and Implementation teams to improve the overall customer lifecycle and support expansion efforts
  • Track and analyze key sales metrics, pipeline generation, and renewal forecasting to identify opportunities to strengthen net revenue retention
  • Serve as a senior escalation point and executive sponsor for strategic accounts
  • Develop and refine scalable sales processes, account planning models, and operational playbooks that enable the Account Management organization to consistently hit revenue targets as the business grows.

Requirements

  • 10+ years of experience in SaaS Account Management sales, enterprise sales leadership, or revenue-focused account leadership
  • 4+ years as a second-line leader managing multiple teams of enterprise-focused sellers or account managers
  • Demonstrated success owning, retaining, and expanding revenue within complex Enterprise and Strategic customer segments
  • Strong operational acumen and experience working with tools such as Salesforce, sales analytics dashboards, and revenue forecasting metrics
  • Experience building scalable account management programs that drive retention, renewal, and significant account expansion
  • Excellent communicator with the ability to influence stakeholders across multiple functions
  • Proven ability to build and scale quota-carrying teams in fast-growing SaaS environments.
Benefits
  • health, pharmacy, optical and dental care benefits
  • paid time off
  • sick time off
  • short term and long term disability coverage
  • life insurance
  • 401k contribution
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS Account Managemententerprise sales leadershiprevenue forecastingsales metrics analysisaccount planningsales process developmentpipeline generationretention strategiesnegotiationbusiness value realization
Soft Skills
communicationinfluenceleadershipoperational acumenteam developmentstrategic thinkingcustomer focuscollaborationproblem-solvingstakeholder management