Motion.

Clinical Operations

• Design, implement, and continuously refine program workflows, care pathways, and operating models to improve patient outcomes and program performance
• Partner closely with Clinical Product to shape patient journeys, protocols, and ongoing program evolution
• Serve as the central point of coordination across stakeholders, including patients, partner PCPs, internal clinical and operational teams, and leadership
• Own program execution, ensuring alignment to defined goals, service commitments, and regulatory requirements
• Coordinate program logistics, resourcing, and scalability as the program grows
• Play a key role in new client onboarding and program configuration, acting as a subject matter expert internally and externally for the Fracture Prevention Program
• Provide direct patient care focused on fracture risk identification, prevention, and longitudinal bone health management
• Educate patients on osteopenia and osteoporosis, including treatment options, risks, and follow-up care
• Conduct risk factor assessments and coordinate appropriate screenings (e.g., DXA scans), including communicating results and next steps
• Initiate and manage treatment plans in alignment with clinical protocols, including oral bisphosphonates, IV zoledronic acid, and Prolia
• Collaborate with partner PCPs to enter orders and ensure coordinated, compliant care delivery
• Guide shared clinical decision-making across Motion MSK and external providers
• Identify appropriate patients for program inclusion and ensure accurate data collection and documentation
• Lead and support a Patient Coordinator, with ownership over hiring, onboarding, and training as the team scales
• Build a high-performing, patient-centered team culture grounded in accountability, collaboration, and service excellence
• Establish and maintain SOPs, SLAs, and performance metrics to ensure consistency and quality
• Provide ongoing coaching, feedback, and professional development
• Deliver training as workflows evolve and new capabilities are introduced
• Oversee daily operations, including team coverage, escalations, and workflow management

Clinical Program Manager, Nurse Practitioner – Fracture Prevention