Moss | Spend smarter

TechOps Lead

Moss | Spend smarter

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Senior

Tech Stack

Python

About the role

  • Own and continuously evolve the TechOps operating model as Moss scales.
  • Define and implement automation-first approaches to identity, access, device, and workplace management.
  • Ensure operational efficiency, reliability, and cost optimization across systems.
  • Establish clear service levels and stakeholder expectations.
  • Drive pragmatic process improvements without overengineering.
  • Own Google Workspace, MDM (Jumpcloud), IAM, and core workplace infrastructure.
  • Ensure scalable onboarding/offboarding processes with strong security integration.
  • Partner closely with Security to ensure controls meet audit and regulatory requirements (ISO27001, SOC2, DORA).
  • Maintain clear documentation and accountability for all critical systems.
  • Act as an escalation point for complex technical and identity-related topics.
  • Lead and develop a high-performing TechOps team.
  • Provide regular feedback, coaching, and structured development plans.
  • Foster a culture of accountability, ownership, and continuous improvement.
  • Balance hands-on involvement with strategic delegation.
  • Own vendor relationships and licensing strategy for TechOps-related tools.
  • Drive cost transparency and optimization across workplace infrastructure.
  • Continuously evaluate and rationalize the TechOps tool stack.
  • Support budget planning and capacity forecasting aligned with company growth.
  • Act as primary TechOps contact for internal and external audits.
  • Ensure alignment with internal security policies and regulatory requirements.
  • Collaborate cross-functionally with Engineering, Security, Finance, and People.
  • Proactively identify operational and identity-related risks and implement mitigations.

Requirements

  • Proven experience leading and developing small technical or IT-focused teams, ideally in fast-paced or scaling environments.
  • Strong hands-on experience in technical operations, workplace infrastructure, and identity management.
  • Experience building scalable operational models rather than just maintaining systems.
  • Strong understanding of security best practices and regulatory environments.
  • Coding or scripting skills (e.g. Python) are a plus.
  • Fluent in English.
Benefits
  • Top-of-market compensation package, including equity.
  • Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.
  • Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automationidentity managementaccess managementdevice managementworkplace managementtechnical operationsPythonoperational modelssecurity best practicescost optimization
Soft Skills
leadershipcoachingaccountabilitycontinuous improvementstrategic delegationcollaborationprocess improvementcommunicationproblem-solvingteam development
Certifications
ISO27001SOC2DORA