Senior Sales Operations Manager
PROCEPT BioRobotics
Sales Operations Specialist
Morris & Dickson Co., LLC
full-time
Posted on:
Location: Louisiana • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Manage new account onboarding, capturing, and validating licenses, contracts, and required data.
- Coordinate with Finance on billing structures, credit terms, and pricing.
- Ensure accurate customer setup and data integrity across systems.
- Maintain and update customer hierarchy structures and account mappings.
- Support sales alignment and proper pricing/reporting through structured data.
- Oversee pipeline and sales activity data; provide training on CRM tools and dashboards.
- Collaborate with IT and stakeholders to improve system functionality and adoption.
- Build and deliver reports/dashboards; monitor KPIs such as sales performance, churn, and pipeline growth.
- Provide insights to identify opportunities and support Quarterly Business Reviews.
- Document and enhance processes for quoting, ordering, lead management, and onboarding.
- Identify inefficiencies, recommend improvements, and ensure compliance with controls.
- Partner with Sales, Finance, Contracts, IT, Compliance, and Marketing to support initiatives and maintain consistency across data and systems.
Requirements
- Bachelor’s degree in Business, Finance, or a related field
- 2–4 years of experience in sales operations, business analytics, or sales enablement (pharma distribution experience preferred)
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP); familiarity with BI tools a plus
- Strong analytical, communication, and organizational skills
- Experience supporting QBRs or executive-level reporting preferred
