Morning Consult

Marketing

• About Morning Consult: Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions.
• Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.
• Join us in the office for catered lunch on Tuesdays and Wednesdays or grab a beverage from the fridge for an impromptu after-work happy hour!
• The Role: Morning Consult is seeking a driven and collaborative Customer Marketing Manager, Intelligence to join our growing team. In this key role, you will be responsible for deepening customer engagement and driving retention and expansion across our SaaS client base. You will work closely with our Demand Generation, Client Success, and Product Marketing teams to execute impactful lifecycle and expansion campaigns, amplify customer stories, and deliver engaging programs such as webinars, events, and ambassador initiatives. Your work will also include supporting product rollouts, managing customer communications, and launching feedback programs like NPS surveys to surface actionable insights.
• You will play a pivotal part in shaping how we connect with and celebrate our customers, helping to develop scalable case studies and use-case content that highlight the value of our solutions. This is an exciting opportunity to collaborate cross-functionally, manage multiple projects in a fast-paced environment, and directly influence customer satisfaction and growth.
• At Morning Consult, you’ll benefit from a supportive, team-oriented culture and a comprehensive onboarding program designed to immerse you in our product suite, customer journey, and marketing best practices. Join us to advance your career in customer marketing, build meaningful relationships, and make a measurable impact on our clients’ success.

Customer Marketing Manager, Intelligence

Director

• About Morning Consult: Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with rigorous analysis to better inform decisions on what people think and how they will act.
• This role is available in any of our office locations (Washington, DC; New York, NY; Chicago, IL).
• Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.
• Join us in the office for catered lunch on Tuesdays and Wednesdays or grab a beverage from the fridge for an impromptu after-work happy hour!
• About The Role: Morning Consult is seeking a client-obsessed, strategic Associate Director, Client Strategy to serve as a trusted advisor to our most important clients, including Fortune 500 companies. Reporting to the Director, Client Strategy, you will play a pivotal role in helping clients leverage consumer and economic sentiment data from our MC Intelligence platform to inform critical business decisions.
• You are passionate about consulting, thrive on solving complex business challenges, and are energized by working directly with senior client stakeholders. You have a deep understanding of how data and insights can drive business strategy, and you are relentless in your pursuit of client success. You are constantly monitoring the news cycle and market trends, and you excel at connecting these insights to actionable recommendations for clients.
• The Customer Success Team at Morning Consult: Customer Success team members are experts in the Morning Consult Intelligence products and partner closely with our clients to help them leverage the platform to address critical business needs and goals. Our mission is to drive customer engagement, retention, and expansion by helping clients best leverage their subscriptions to Morning Consult’s syndicated solutions.