Morning Consult

Account Manager

• Proactively managing a portfolio of midmarket and enterprise client accounts to drive renewals and upsells
• Developing strong relationships with stakeholders within client organizations to understand their business needs, use cases and satisfaction with our products
• Acting as the primary point of contact for clients throughout the contract renewal process, addressing any concerns or issues and providing solutions that yield on-time renewals
• Preparing and delivering renewal proposals, contracts and presentations to clients, highlighting the value of our solutions and leading all pricing and negotiation discussions
• Collaborating closely with Customer Success, Sales, Product, BizOps, Legal and Finance teams to identify/close upsell opportunities within existing accounts
• Utilizing CRM software to track customer interactions, forecast renewals and maintain accurate account/opportunity records
• Monitoring customer usage and engagement metrics in partnership with assigned CSMs to identify potential risks and opportunities for proactive intervention
• Staying informed about industry trends, competitive landscape and commercial best practices to continuously improve our renewal processes and client experience
• Performing such other tasks and duties as may be required or assigned from time to time in the Company’s discretion

Senior Account Manager, SaaS

Events

• Own Morning Consult’s annual events calendar — evaluating which conferences, trade shows, and industry forums are worth investing in, at what level, and with what goals.
• Develop Morning Consult’s event presence strategy across tiers: sponsored/exhibitor appearances, hosted client dinners and roundtables, speaking placements, and owned flagship events.
• Build a decision framework for event investment that connects event selection to commercial priorities, target accounts, and pipeline goals — and can be presented clearly to the CGO and sales leadership.
• Stay close to the industry calendar across Morning Consult’s key verticals — enterprise, financial services, professional services, and media — to ensure the company is present where its buyers are.
• Own end-to-end logistics for all Morning Consult event activations: vendor management, venue and booth coordination, sponsorship deliverables, staffing plans, shipping and on-site operations.
• Manage multiple events simultaneously with precision, maintaining detailed project plans, timelines, and budgets.
• Coordinate pre-event sales and executive briefings, ensuring the right internal stakeholders are prepared and the right client or prospect meetings are scheduled.
• Develop post-event follow-up frameworks in close partnership with the BDR and sales teams, ensuring leads and connections from events are promptly actioned and tracked.
• Build and maintain relationships with key vendors, agencies, and venue partners to ensure quality and cost-efficiency at scale.
• Own event ROI reporting — tracking pipeline sourced and influenced, meeting volume, attendee engagement, and cost-per-opportunity across all activations.
• Partner with the Director, Growth Marketing on programmatic out-of-home and digital strategies that amplify Morning Consult’s presence around key events and conference markets.
• Collaborate with the Communications and Content teams to ensure events are amplified through earned media, social coverage, and post-event content.
• Support executive visibility programs — coordinating speaking submissions, panel placements, and keynote opportunities for Morning Consult’s leadership.
• Serve as the primary marketing partner to the Sales and BDR teams for event planning, ensuring commercial priorities drive event strategy, not the other way around.
• Partner with Revenue Operations to ensure event-sourced leads are properly tracked, attributed, and handed off with the right context.
• Work closely with the Communications team on event PR, speaker announcements, and press opportunities at major conferences.
• Collaborate with the marketing team on event-adjacent content — pre-event campaigns, social amplification, and post-event recaps that extend the life of each activation.

Senior Account Manager, SaaS

Senior Manager, Field & Event Marketing