Morgan Stanley

Chief Operating Officer

• Manage North America client events including, on-boarding of new business, account transitions and client terminations for Separately Managed Accounts and Funds business
• Act as single point of contact for both internal and external parties, including, clients, sales, portfolio managers, legal, compliance, risk, operations, custodians and other appointed client service providers
• Responsible for the facilitation of all client events including client on-boarding, terminations, custody transfers, in-specie transfers and other related transition activities
• Facilitating regular internal client event meetings, ensuring all functional groups have the appropriate level of information and that they are performing the required tasks
• Close liaison with sales and the client to ensure that client expectations are understood and accomplished
• Strong relationship with legal and compliance to understand the requirements of, and provide feedback on, investment management agreements and all other associated documentation
• Work with Product Development, Fund Administration and the Funds Client Service group to set up new MSIM proprietary vehicles
• Coordinating support on North America pipeline from team in India and discharging outsourcing oversight responsibilities
• Joint oversight of State Street Transitions team
• Assisting with strategic priorities of the T3 platform and ownership of initiatives assigned
• Co-responsibility with global Achieve Global consistency and ensure T3 checklists/PEGA and desktop & supervisory procedures are kept up to date with current responsibilities
• Ensuring all procedural documentation is up to date and accurate
• Provide and implement recommendations for process improvements, including workflow and technology
• Working proactively with counterparts on a global basis, in making recommendation for process improvement and consistency
• Using strong business sense and judgment to identify potential risk areas; making appropriate recommendations and highlighting those risks via the appropriate escalation channels

Client Integration Manager – Vice President

Manager

• Partner with the Service Manager to perform operational support and oversight
• Facilitate training as the Learning Partner for new hire Service Associates
• Maintain strong relationships with key partners
• Organize and lead meetings with Service Associate Team
• Oversee service transaction approvals and processes
• Conduct quality assurance reviews
• Facilitate resolution of client inquiries/requests
• Ensure compliance with Firm policies and procedures
• Identify and implement process improvements
• Assist with processing of trade adjustments
• Execute actionable items upon review of delegated reports and requests
• Assist with special projects and serve as a resource to Sales, Service, Risk and Home Office partners

Associate Service Manager

Risk

• Exercise authoritative supervisory oversight of account opening and maintenance processes under SRU umbrella
• Review daily supervisory reports
• Provide clear policy and procedure guidance
• Resolve complex risk-related issues and approval errors
• Support or provide backup coverage to other risk analysts as needed
• Collaborate with compliance, legal, and risk teams
• Keep current on SEC/FINRA and Compliance policies
• Identify risk trends, issues, or patterns
• Conduct periodic internal risk review self-assessments
• Provide exceptional customer service in interactions
• Identify and provide risk-based training to SRU employees

Senior Risk Analyst

Financial Crime

• Draft dispositions summaries that support the alert review outcomes, ensuring documents are clear and concise while complying with regulatory expectations
• Ensure a high quality work product and that the level of documentation adheres to procedural expectations
• Respond to questions from various stakeholders including GFC colleagues, Risk partners located in the field, and other Business Unit personnel
• Proactively identify risks to the GFC program, work with manager to develop solutions, and escalate as necessary
• Source and implement process improvements to increase efficiency and effectiveness
• Ensure daily operational processing is completed according to established program SLAs and regulatory requirements

Global Financial Crimes Alert Monitoring and Screening Director – AVP

• Support the Global Financial Crimes Training program
• Collaborate with GFC subject matter experts and HR Talent Development team
• Develop financial crimes training content and deliver training to multiple audiences
• Compile and coordinate the dissemination of monthly Financial Crimes newsletter
• Stay up to date on regulatory and industry developments impacting financial crimes
• Execute the annual GFC Training Plan
• Maintain the Global Financial Crimes Intranet pages as required
• Respond to Audit and Regulatory requests for Policy and Training-related documents

Global Financial Crimes Training Officer – Vice President

• Oversee and manage service transaction approvals and processes
• Facilitate and manage resolution of client inquiries/requests
• Lead, mentor, and supervise a team of Service Associates & Receptionists
• Ensure compliance with Firm policies and procedures

Service Manager

Financial Planning and Analysis

• Primary planning resource for 1-2 in-scope markets, supporting broadcast messaging and plan creation/delivery for target client segment
• Partner with FPDs to support planning mandate in assigned region
• Collaborate with key stakeholders to enhance visibility and establish pipeline of commercial opportunities
• Maintain connectivity with respective market and regional sales/leadership teams
• Strategic engagement with assigned Focus FAs
• Execute coordinated tactical outreach to in-scope markets FAs

Associate Planning Director, Financial Planning Engagement Desk

Data Analyst

• Develop a specialized knowledge of all relevant Parametric products for use in supporting investment team members in advanced quantitative custom projects.
• Support team quantitative investment process by collecting, cleaning, processing and analyzing large datasets.
• Provide research presentations and/or develop content for peer review and knowledge-sharing based on completed projects or thought-leadership research.
• Provide thoughtful feedback and assistance to other members of the team.
• Lead and/or participate in process improvement and technology development efforts.
• Prepare quantitative analyses for prospects and clients, and to help guide portfolio decisions by analyzing portfolio risk exposures, assessing drivers of portfolio performance, and researching market conditions.
• Develop and maintain line-of business applications, working with key investment staff to understand requirements.
• Provide creative solutions to complex business problems leveraging technology
• Drive other projects with supervision and support from the team, as assigned

Associate Quantitative Analyst – Parametric

• Partner with Financial Advisors to create personalized financial plans using both cash-flow and goals-based planning tools offered by third-party vendor, MoneyGuidePro®, and Morgan Stanley’s proprietary planning platform and modeling tools.
• Deliver advanced technical guidance in areas such as: tax-efficient portfolio strategies, retirement income distribution planning, executive compensation and equity planning, charitable and philanthropic strategies, risk management and insurance planning, wealth transfer, trust, and estate planning.
• Lead client-facing planning conversations alongside Financial Advisors and Support Professionals, providing clarity on trade-offs, risks, and long-term implications.
• Serve as a planning subject matter expert and coach for Financial Advisors, elevating planning integration into the wealth management process and connecting Financial Advisors to relevant Firm resources.
• Contribute to meaningful planning outcomes including net acquired assets to the Firm, track planning engagement metrics, and monitor client follow-through.
• Stay current on tax regulations, estate regulations, product and strategy solutions, and market trends to ensure up-to-date advice delivery.

Vice President, Financial Planning Director – Northeast Region

Vice President

• Assist in developing and maintaining product roadmaps, aligning with business goals and collaborating with internal teams.
• Work closely with stakeholder teams to drive successful platform capability development and launches.
• Gather product requirements through stakeholder communication and translate them into user stories or technical specifications.
• Support the execution of new capabilities and coordinate product launches.
• Analyze product performance metrics to guide improvements and inform future iterations.
• Communicate updates and provide training or product materials to internal/external stakeholders.

Assistant Vice President, Platform Capabilities

Analyst

• Serve as the point of contact for business partners, ensuring alignment of business objectives, delivery outcomes, and customer success metrics
• Partner with technical leads and product owners to analyze and refine user stories along with acceptance criteria
• Translate business goals into actionable delivery plans that enhance product delivery efficiency and effectiveness
• Drive road map creation and product framing alongside resource and capacity in collaboration with the Product owner and the tech lead
• Lead Agile ceremonies (stand-ups, sprint planning, retrospectives, demos) across multiple STPM squads
• Act as a trusted advisor to business partners on Agile practice, change management, and business value realization
• Ensure enablement outcomes are measurable, leveraging KPIs such as business benefits, time-to-market, delivery predictability, and quality
• Identify delivery risks and proactively collaborate on mitigation strategies with delivery leads and business partners
• Represent the technology team at the fleet ceremonies, such as Incremental Business Reviews
• Influence continuous improvement across delivery and client success functions such as Source to Pay processes

Senior Client Enablement Analyst

System Administrator

• Join a global, follow the sun, on-call rotation for production issues
• Write and maintain documentation for systems, processes, and procedures
• Manage, deploy and debug large scale production environments
• Collaborate with others to discuss projects and participate in open forums

Linux System Administrator

Client Services Representative

• Provide service coverage for a FA/PWA/team
• Support the FA/PWA/team in cultivating and enhancing client relationships
• Execute money movement transactions at the request of the client
• Answer general non-investment related questions concerning client accounts
• Educate or enroll clients in digital tools
• Onboard and maintain client accounts
• Provide existing clients with account information

Senior Registered Client Service Associate

Solutions Engineer

• Advise, and collaborate with internal teams on Copilot Connectors and Agents for integrations.
• Custom Agent development and integration using Copilot Studio and associated tech stack.
• Design and implementation of Copilot Connectors to enhance Microsoft 365 capabilities.
• Govern, manage, and support Agents integrated within Copilot ecosystems.
• Demonstrate foundational knowledge of Generative AI and configure Copilot features across Microsoft 365 applications.
• Advise on Connector and Agent design aligned with internal standards and Microsoft best practices.
• Design, build, and manage Connectors using Microsoft Graph and external/on-premises data sources.
• Build and manage Agents using Agent Builder, Copilot Studio, Agents Toolkit, and optionally Microsoft Foundry.
• Serve as an escalation point for complex Connector and Agent integration issues, providing advanced troubleshooting and resolution.
• Work with Power Platform, low-code, and pro-code development teams to onboard solutions into Microsoft 365.
• Apply AI governance frameworks and tools such as Agent 365 for risk monitoring.
• Develop playbooks and guidelines for consistent adoption and compliance.
• Apply strong problem-solving and analytical skills to diagnose issues and deliver effective solutions.
• Stakeholders and cross-functional teams communication.
• Continuously learn and adopt new technologies to ensure successful delivery in a dynamic, fast-paced environment.

Copilot Integration Engineering Specialist

• Provide exceptional client service
• Support Financial Advisors
• Build trusted relationships with clients
• Execute money movement transactions
• Answer client inquiries about accounts
• Educate clients on digital tools
• Onboard and maintain client accounts
• Support FAs marketing strategies
• Participate in firm initiatives