Responsible for the equity compensation relationship within MSAW and partnering with companies' key administrative contacts (Stock Plan managers and analysts)
Responsible for the satisfaction of the service delivery for the corporate stock plan and ensure the plan is utilizing all the components of our services to enhance the efficiency of the delivery
Service delivery extends beyond primary administrative contacts to HR, benefits, compensation, and finance departments
Collaborate with others to assist clients and ensure all clients receive timely responses
Conduct quarterly reviews to share product trends and enhancements along with detailed plan level statistics to update the client on plan health
Regular contact with clients to maintain a high level of personal interaction
Monitor client satisfaction through internal benchmarks and by inquiring about their level of satisfaction
Promote and share best practices from our products and the industry to improve service and execution
Align client requests and expectations with business needs and constraints while maintaining positive relationships
Coordinate new projects with client and internal team; maintain and track an open items log and ensure client satisfaction and remediation
Engage with various Morgan Stanley service support organizations to ensure awareness of plan rules and key events
Keep open communications with internal business partners regarding plan events, open items, or key issues impacting the plan
Maintain education of the industry and product by attending industry webcasts and Morgan Stanley promoted education forums; share relevant information with clients
Work with all colleagues professionally and respectfully by sharing information and aiding in high volume times when necessary
Requirements
Bachelor’s degree required
5-10 years of industry experience
Strong working knowledge of the plan and how the plan is established within the Morgan Stanley system
Strong understanding of the executive compensation, stock plan, and ESPP industries
Proven problem solving skills
Appreciation for the challenges that face todays administrators within the industry
Prior Private Equity experience preferred
Excellent interpersonal and communications skills
Some travel will be required
Organizational skills to track and maintain open issues for multiple projects
Ability to work under periods of extreme pressure with very tight time constraints
Ability to make a case for difficult decisions and present to management
Ability identify problems and articulate the concern both verbally and in written form to clearly communicate the item to internal and external stakeholders
Comfortable in running a meeting and speaking in large groups
Certified Equity Professional designation and Shareworks experience a strong plus
Appropriate securities licenses required (FINRA Series 7, and 63 or 66) or willingness to be obtained within 180 days of hire
Strong working knowledge of MS office products
This position requires you to be on-site in the office at least 3 days per week
Benefits
Expected base pay between $110,000 and $185,000 per year (base pay determined individually)
Commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs and comprehensive employee benefits and perks
Support for employees and their families at every point along their work-life journey
Professional development opportunities, industry webcasts, and Morgan Stanley promoted education forums
Ample opportunity to move about the business (internal mobility)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
interpersonal skillsorganizational skillsability to work under pressuredecision makingarticulation of concernscollaborationrelationship managementclient engagementadaptabilityprofessionalism
Certifications
Certified Equity ProfessionalFINRA Series 7FINRA Series 63FINRA Series 66