Senior Registered Client Service Associate
Morgan Stanley
full-time
Posted on:
Location Type: Office
Location: Greenwood Village • Colorado • United States
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Salary
💰 $35,000 - $75,000 per year
Job Level
About the role
- Provide service coverage for an FA including: Supporting the FA in cultivating and enhancing new and existing client relationships
- Executing money movement transactions at the request of the client and/or FA
- Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
- Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA
- Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
- Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
- Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
- Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA
- Supporting the FA's marketing strategy (e.g., website maintenance)
- Assist FAs in delivering against their business plan and client service model
- Remaining current on all policies, procedures, and new platforms
- Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
- Answering inbound phone calls or making outbound calls with updates on service requests
- Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
- Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
- Assisting with general in-office support functions such as copying, filing and scanning documentation
- Preparing and submitting expense reports for processing at the direction of the FA/PWA
Requirements
- High School Diploma/Equivalency
- College degree preferred
- Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
- At least 5 years of industry experience required
- Demonstrated strong performance in current role for the prior 2 years, if applicable
- Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
- Detail orientated with superior organizational skills and ability to prioritize
- Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Benefits
- Medical
- Prescription Drug
- Dental
- Vision
- Health Savings Account
- Dependent Day Care Savings Account
- Life Insurance
- Disability and Other Insurance Plans
- Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually)
- 10 Paid Holidays
- 401(k)
- Short/Long Term Disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
money movement transactionsclient account managementdigital tools educationexpense report preparationclerical supportorder entrycalendar managementlogistics coordinationfinancial services product knowledgeorganizational skills
Soft Skills
client relationship managementdetail orientedprioritizationcommunicationteam supportproblem solvingadaptabilitytime managementcustomer servicecollaboration
Certifications
High School DiplomaSeries 7Series 66Series 63Series 65College degree (preferred)