Moonpig

Recruitment

• Manage the end-to-end recruitment process for permanent and contract roles across assigned business areas, from briefing through to offer and onboarding
• Proactively source and engage top-tier talent using direct sourcing strategies including LinkedIn, internal networks and Lever
• Act as a trusted advisor to hiring managers, sharing market insights and upskilling them on interview techniques and inclusive hiring practices
• Deliver a high-quality, respectful candidate experience, ensuring clear communication and timely resolution of queries
• Maintain accurate data in Lever and use recruitment metrics to support data-driven hiring decisions, partnering with TA Partners for insight
• Use AI-driven tools to streamline administrative tasks such as scheduling and initial screening, enabling greater focus on high-touch engagement
• Support strategic TA initiatives including DE&I programmes and employer branding content creation
• Contribute to the ongoing improvement of TA processes, documentation and reporting frameworks

Junior Talent Acquisition Partner

Director

• Own the full P&L for Ireland, US and Australia, delivering against revenue, margin and contribution targets
• Set the 3-year strategic vision for each market, defining where we play and how we win
• Drive the weekly and monthly trading rhythm, monitoring sales, conversion and basket size, and making real-time decisions during key peaks (Mother’s Day, Valentine’s, Christmas)
• Build and deliver the annual budget and growth strategy, balancing profitability in mature markets (IE/AU) with aggressive acquisition in the US
• Own the core growth equation — CAC, LTV, retention and attach rate — reallocating budget across markets to maximise group-level returns
• Directly manage and develop a team of 15, including Country Leads, unblocking challenges and sharpening local strategies
• Align Marketing (acquisition), CRM (retention), Trading (conversion) and Operations (delivery & CX) around one clear growth vision
• Act as the key Product stakeholder for your markets, influencing the roadmap to support local needs (e.g. payment methods, address formats)
• Partner with Analytics to uncover insights that inform trading and growth decisions
• Work closely with Finance to ensure robust forecasting, unit economics tracking and performance management

Director of New Markets

Growth Marketing

• Own the analytics for Reminders, providing regular performance views and insight across key metrics such as sends, engagement, conversions, and revenue.
• Investigate movements in Reminders performance, identifying drivers and raising risks, issues, or opportunities with stakeholders.
• Lead deep dives into Reminders topics including send strategy, customer experience (relevance, fatigue, opt-outs/unsubscribes), conversion behaviour, and landing journeys.
• Provide a robust view of Reminders impact beyond last-touch reporting, using approaches such as holdouts, test-and-learn analysis, and cohort or behavioural comparisons, and clearly explaining trade-offs.
• Develop forward-looking views for Reminders, highlighting risks and opportunities ahead of key trading moments.
• Support weekly and monthly performance forums for Customer Engagement and Reminders, producing concise readouts, insights, and actions.
• Support measurement for Reminders experiments, partnering with the Marketing Effectiveness Lead on approach, readouts, and implications.
• Provide analytical support across broader customer engagement activity, connecting channel performance to customer outcomes and helping teams prioritise improvements.
• Act as the go-to person for customer engagement tracking and attribution, clearly representing how tagging and attribution shape performance reporting.
• Triage tracking queries and issues, routing them to the right teams with clear context and recommended next steps.
• Shape and prioritise the Reminders analytics agenda with stakeholders, focusing effort on the highest-impact questions.
• Help embed standardised analytical frameworks and metric definitions into reporting and BAU analysis to ensure consistency and “one version of the truth”.
• Communicate findings clearly through well-structured slides and conversations, explaining what’s happened, why it matters, and what should happen next.
• Partner closely with BI, Digital Analytics, and Analytics Engineering to ensure Snowflake models, pipelines, and Tableau reporting support your work.
• Provide ad hoc performance marketing analysis where it intersects with customer engagement measurement and attribution.

Senior Growth Analyst

Product Manager

• Own Moonpig’s personalisation strategy, defining a clear approach across segmentation, propensity modelling, recommendations, ranking and lifetime value.
• Lead the recommendations and ranking roadmap from vision through to delivery, experimentation and iteration.
• Translate business objectives into clear data product outcomes, KPIs and success metrics (e.g. conversion, AOV, retention, incremental revenue).
• Prioritise data science initiatives across areas such as CRM and Attach, ensuring effort is aligned to business impact.
• Partner closely with Data Scientists to shape problem statements, define success metrics and guide delivery priorities.
• Collaborate with Data and ML Engineers to ensure models are production-ready, well-monitored and supported by strong feedback loops.
• Communicate complex data concepts and model trade-offs in clear, commercially grounded language to senior stakeholders.
• Represent recommendations and personalisation in roadmap planning, quarterly reviews and executive updates.

Senior Product Manager, Recommendations – Personalisation

Full-stack Engineer

• Work as part of a cross-functional, agile team to design, build, and iterate on product platforms, APIs, events, and internal tools
• Contribute to ideation, technical design, and roadmap planning, sharing ideas to improve product data modelling, developer experience, and internal workflows
• Own and evolve Product Lookup APIs and product event streams, ensuring they are reliable, well-modelled, and easy for internal teams to consume
• Build and maintain Studio, our internal React-based web application used to create and manage templates for personalised products
• Own integrations with Commercetools, including subscribing to events and developing custom applications to simplify and standardise product creation and modification
• Develop and maintain AWS-based, serverless infrastructure, using Terraform to ensure systems are scalable, resilient, and maintainable
• Write clean, well-tested code across the stack, primarily using TypeScript, GraphQL, React, and a small amount of C#
• Design and implement appropriate automated tests to ensure quality and safety as the codebase evolves
• Work closely with internal customers, including artworkers, commercial teams, buying teams, data platform teams, and other engineering teams, to support integrations, provide guidance, and translate needs into effective platform solutions
• Collaborate actively with teammates, contributing to a culture of knowledge sharing, continuous improvement, and high engineering standards
• Support business needs during peak periods to help the team respond to market changes

Software Engineer

Analytics Engineer

• Assist in defining and evolving the tracking and measurement strategy for Moonpig
• Implement and maintain tracking across web and app using Google Analytics 360 / GA4, Google Tag Manager and Firebase Analytics
• Work closely with Product, Marketing and Engineering teams to understand requirements and deliver high-quality tracking solutions
• Educate stakeholders on the importance of online measurement and provide best-practice guidance
• Collaborate with product and development teams to create data layer snippets for existing features and scope technical documentation for new ones
• Integrate new social and web channels into Google Analytics using clear UTM structures
• Create and manage tags using server-side GTM for analytics and marketing technologies
• Configure Google Analytics including custom dimensions, filters, channels, goals, reports, properties and user access
• Audit existing platforms to ensure tracking technologies are correctly implemented
• QA tracking changes, troubleshoot issues and recommend improvements
• Present insights and findings to the wider business
• Support ad-hoc reporting and analysis as needed

Digital Analytics Engineer – 12 month Fixed Term Contract

Affiliate Manager

• Create and own the affiliate marketing strategy, ensuring efficient delivery, optimisation and channel growth through scalable, cost-effective campaigns aligned to budgets and targets.
• Manage and optimise the Buyagift and Red Letter Days affiliate programmes, ensuring activity aligns with business objectives and delivers strong commercial outcomes.
• Manage high-scale budgets on a daily basis, tracking spend and performance, and leading ongoing optimisations to achieve targets.
• Monitor and analyse campaign performance to identify trends, insights and opportunities for improvement.
• Produce clear, high-quality weekly reporting and performance commentary, identifying gaps and proposing solutions to drive continuous improvement.
• Own and develop effective affiliate processes and reporting to support long-term, sustainable commercial growth.
• Manage the affiliate agency relationship, working collaboratively towards shared goals and partnering on the planning and execution of campaigns.
• Identify, onboard and manage affiliate partners, negotiating deals, promotions and incentives to drive high-quality traffic, conversion and sales.
• Work with a diverse portfolio of affiliates, optimising activity to maximise user growth and channel performance.
• Conduct regular market and competitor research to ensure Buyagift and Red Letter Days remain leaders within affiliate marketing.
• Collaborate closely with the wider Acquisition team, as well as Marketing, B2B and Trade teams, to understand business challenges and opportunities.
• Take ownership of affiliate technical, commercial and operational issues.
• Contribute to finance and data processes, including performance reporting and validations.
• Stay up to date with industry trends, attending conferences and networking events where appropriate to build and maintain strong relationships.

Affiliate Marketing Manager

• Be part of a cross-functional team designing, implementing, and A/B testing new features to improve the customer experience
• Use agile principles to scope, track, and deliver work effectively
• Contribute to ideation and roadmap planning, sharing ideas to improve how we serve our customers
• Own back-end integrations with our content engine, building and maintaining AWS-based infrastructure
• Build and maintain customer-facing front-end features using React and GraphQL
• Write clean, well-structured code using AWS, Terraform, Node.js, TypeScript, GraphQL, React, and GitHub for source control and CI/CD
• Build appropriate tests to ensure code safety and quality across the codebase
• Apply and champion software engineering best practices within the team
• Work closely with client teams to support their integration with our services, providing technical guidance and tailored solutions
• Actively coach and support colleagues, fostering a culture of collaboration and knowledge sharing
• Engage with the wider Moonpig engineering community, championing best practices across teams

Senior Software Engineer – Discover

Engineering Manager

• Lead and manage a team of data engineers working on our core data platform.
• Set technical direction and strategy across data infrastructure, data architecture, and data modelling, ensuring we build the right solutions in the right way.
• Own and evolve our data models and data architecture, ensuring they are scalable, well-governed, and aligned with business needs.
• Build and maintain scalable, resilient data pipelines and systems, including an in-house event ingestion platform.
• Define best practices for analytics engineering, data modelling, and schema design to support reliable reporting and downstream use cases.
• Take ownership of data code, underlying infrastructure, CI/CD pipelines, and production monitoring.
• Collaborate closely with data insights and analytics teams to develop and refine ML-driven analytics pipelines.
• Work with stakeholders across the business to understand data requirements and translate them into reliable, accessible data solutions.
• Ensure data quality, governance, security, and GDPR compliance across the data platform.
• Support and grow engineers through mentoring, clear objectives, and our engineering growth framework.

Data Engineering Manager

• Build and optimise sales-led demand generation to drive high-quality pipeline for the commercial team
• Develop product-led growth journeys including onboarding, self-serve funnels, activation triggers, and nurture flows
• Own performance marketing across Google Ads, LinkedIn, Meta, and Bing, leading testing roadmaps and scaling high-performing channels
• Allocate and optimise a monthly performance marketing budget, with lead generation as the primary KPI
• Partner with product to identify friction points, conversion barriers, and opportunities for growth experiments
• Own analytics and performance tracking across both PLG and sales-led funnels
• Lead organic social strategy and execution for Moonpig for Business
• Own HubSpot end-to-end, including automation, workflows, scoring, attribution, dashboards, and reporting
• Build lifecycle and nurture journeys for PLG users and sales-qualified prospects
• Collaborate closely with sales to improve routing, qualification, and follow-up
• Own brand and content marketing for Moonpig for Business, supporting case studies, landing pages, blog posts, and campaign messaging
• Manage day-to-day collaboration with our external PR agency, coordinating coverage, thought leadership, and brand-building moments
• Lead website optimisation, including A/B testing, landing page creation, and conversion rate improvements
• Own SEO strategy, including keyword research and on-page optimisation
• Create simple ad and social creatives using tools like Canva and AI design platforms, collaborating with design on higher-fidelity assets when needed