Freelance Communications Specialist – Short-Term Collaboration
ifeel - Humanising Growth
Internal Communications Manager
MoonPay
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and own the company-wide internal communications strategy, ensuring consistency, clarity, and alignment with business goals.
- Partner with leadership to design messaging for company announcements, organizational changes, and strategic initiatives.
- Drive employee engagement by creating innovative campaigns, newsletters, and events that strengthen our culture and values.
- Lead the bi-weekly All Hands meetings end-to-end: partner with executives on agenda, prepare speakers, and ensure clear follow-up communication.
- Manage the company intranet / landing page as the central hub for updates, resources, and leadership messaging.
- Develop and maintain the playbook for Slack channel communications, including tone, structure, and best practices for company-wide and team-specific updates.
- Manage crisis and sensitive communications, ensuring transparency, trust, and credibility across the organization.
- Shape and amplify Employer Branding, highlighting company culture through awards, certifications, and recognition programs; partner with People and Talent teams to ensure internal initiatives reinforce our external reputation as an employer of choice.
- Measure effectiveness of internal communication through surveys, adoption metrics, and feedback loops, using insights to continuously improve.
- Act as a trusted advisor to executives and senior stakeholders on communication strategies and best practices.
Requirements
- You are a strategic communicator and culture builder who thrives in fast-paced, high-growth environments. You know how to balance clarity with creativity, and you’re comfortable influencing executives as well as engaging employees at every level. You’re proactive, adaptable, and excited by the challenge of shaping how information flows across a company.
- You have 5–7+ years of experience in internal communications, employee engagement, or related fields.
- You’ve successfully led large-scale communications initiatives, including All Hands meetings, company-wide announcements, and change management campaigns.
- You are confident in partnering with senior leaders, providing counsel on sensitive messaging and building alignment across functions.
- You bring experience in employer branding, connecting internal recognition programs and awards to the company’s external reputation.
- You are highly skilled in written and verbal storytelling, with a strong portfolio of comms campaigns or initiatives that demonstrate measurable impact.
- You are detail-oriented yet able to think big-picture, with the ability to design scalable systems and playbooks (e.g., Slack communications, intranet hubs).
- You are data-driven, comfortable measuring the effectiveness of comms efforts and using insights to continuously improve.
- You thrive in environments of change and ambiguity, seeing them as opportunities to build trust and drive alignment.
Benefits
- Competitive salary package
- Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
- Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
- Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
- Private Healthcare benefits: To protect you and your loved ones
- Enhanced parental leave: So you can spend more time with your loved ones without a second thought
- Annual training budget: We support your training journey every step of the way
- Home office setup allowance: Create the home office of your dreams
- Remote working allowance: Those working fully remotely get a little extra for utilities
- Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
- Employee referral programme: Great people know great people, refer them to receive 10K in USDC
- Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
- Working in a disruptive and fast-growing company where excellence is rewarded
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
internal communicationsemployee engagementchange managementcommunications strategymessaging designcampaign developmentcrisis communicationdata analysisstorytellingplaybook development
Soft skills
strategic communicationcreativityinfluencingadaptabilityproactivitydetail-orientedbig-picture thinkingtrust buildingalignmentcultural building