MoonPay

KYB Operations Analyst

MoonPay

full-time

Posted on:

Location Type: Remote

Location: Portugal

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About the role

  • Conduct KYB reviews for Iron partners, including corporate structure analysis, UBO identification, control persons, adverse media screening, and risk assessment.
  • Review KYB applications and supporting documentation in line with MoonPay policies.
  • Support ongoing monitoring, remediation, and enhanced due diligence activities where required for both KYB and KYC.
  • Act as a compliance point of contact for Iron partners during onboarding and post-onboarding, with support from the Compliance team.
  • Participate in shared customer communication channels to explain KYC and KYB requirements and answer customer questions in a cx function.
  • Address customer questions and challenges regarding onboarding and due diligence requirements.
  • Coordinate responses to RFIs, due diligence questionnaires, and compliance requests from partners, banks, and enterprise customers.
  • Work with Compliance, Legal, Product, and Operations teams to gather responses where needed.
  • Maintain accurate documentation of KYB decisions, risk assessments, and escalations.
  • Contribute to the development and maintenance of KYB procedures and workflows.
  • Act as an escalation point for complex KYB and KYC cases as needed and as it relates to Iron’s product offering.
  • Support the submission of customer KYC/KYB information to banking partners following onboarding.
  • Manage follow-ups and clarification requests from banking partners, including requests for additional information or documentation, and coordinate internally to resolve issues efficiently.
  • Act as a point of coordination between internal teams and banking partners to address onboarding blockers, discrepancies, or recurring requirements.

Requirements

  • You have experience in KYB, KYC, or AML operations and are comfortable working in environments that require coordination across multiple teams.
  • Minimum 2+ years of experience in KYB, KYC, or AML within crypto, fintech, payments, or financial services. Ideally within a small team.
  • Experience conducting corporate KYB reviews, including ownership and control structures.
  • Familiarity with crypto and stablecoin business models.
  • Ability to communicate clearly with internal stakeholders and external partners.
  • Experience working cross-functionally with Legal, Operations, and Product teams.
  • You should be detail-oriented and methodical, comfortable managing multiple priorities and deadlines, and able to apply regulatory requirements in practical operational contexts.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
KYBKYCAML operationscorporate structure analysisUBO identificationadverse media screeningrisk assessmentdue diligencedocumentation managementregulatory compliance
Soft Skills
communicationdetail-orientedmethodicalcoordinationproblem-solvingcustomer servicecross-functional collaborationtime managementstakeholder engagementadaptability