Manager, Technology Vendor Management Program
MoonPay
full-time
Posted on:
Location Type: Remote
Location: New York • United States
Visit company websiteExplore more
Tech Stack
About the role
- Oversee the end-to-end lifecycle of technology supplier relationships, sourcing strategies, license consumption management, and contract negotiations.
- Ensure that the organization maximizes value, minimizes risk, and maintains compliance across all technology-related vendor engagements.
- Develop and maintain strong relationships with key technology vendors and service providers.
- Lead regular vendor performance reviews, including SLAs, KPIs, and continuous improvement initiatives.
- Oversee vendor onboarding, due diligence, compliance checks, and risk assessments.
- Manage escalation processes for underperforming vendors and drive corrective action plans.
- Oversee full procurement lifecycle for hardware, software, cloud services, and IT professional services.
- Partner with technical teams to understand requirements and identify optimal sourcing strategies.
- Execute RFPs/RFIs/RFQs, evaluate proposals, and guide vendor selection processes.
- Ensure procurement policies, procedures, and best practices are followed across the organization.
- Lead contract negotiations, renewals, and amendments to secure favorable terms and cost efficiencies.
- Maintain centralized vendor and contract documentation, renewal calendars, and compliance records.
- Collaborate with Legal, Finance, Security, and other stakeholders to mitigate legal, financial, and operational risks.
- Analyze total cost of ownership (TCO) and identify opportunities for cost optimization.
- Implement and manage vendor governance frameworks and procurement process improvements.
- Develop and deliver regular reporting on vendor performance, spend, risks, and strategic recommendations.
- Support budgeting and forecasting activities related to technology IT procurement and vendor spend.
- Provide oversight to ensure compliance with internal controls, regulatory requirements, and audit standards.
Requirements
- Bachelor’s degree in Business, Information Technology, Supply Chain, or related field; MBA or relevant certification (e.g., ITIL, CPM, CIPS) preferred.
- 5–8+ years of experience in IT vendor management, procurement, sourcing, or contract management.
- Proven experience negotiating technology contracts (SaaS, cloud, hardware, managed services, etc.).
- Strong knowledge of IT procurement processes, contract law fundamentals, and vendor governance models.
- Excellent negotiation, communication, and stakeholder-management skills.
- Ability to analyze complex data, budgets, and vendor performance metrics.
- Detail-oriented with a strong sense of ownership and accountability.
- Experience working in fast-paced, high-growth environments is preferred.
Benefits
- Competitive salary package
- Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
- Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
- Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
- Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
- Private Healthcare benefits: To protect you and your loved ones
- Enhanced parental leave: So you can spend more time with your loved ones without a second thought
- Annual training budget: We support your training journey every step of the way
- Home office setup allowance: Create the home office of your dreams
- Remote working allowance: Those working fully remotely get a little extra for utilities
- Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
- Employee referral programme: Great people know great people, refer them to receive 10K in USDC
- Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
- Working in a disruptive and fast-growing company where excellence is rewarded.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
vendor managementprocurementcontract managementnegotiationdata analysisbudgetingrisk assessmentcompliance managementvendor governancesourcing strategies
Soft Skills
communicationstakeholder managementnegotiationdetail-orientedownershipaccountability
Certifications
Bachelor's degreeMBAITILCPMCIPS