Mood

Outbound Phone Sales Representative

Mood

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 - $20 per hour

About the role

  • Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services.
  • Building relationships with customers through various channels to understand their needs and showcase how Mood products can help.
  • Maintain ongoing relationships with your ‘book of customers’ to manage the relationship and keep them engaged and loyal to Mood.
  • Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights.
  • Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position.

Requirements

  • Proven success in a sales and/or call center environment, preferably in a target-driven role.
  • Outstanding customer service, verbal and written communication abilities, with strong listening skills.
  • Comfort with technology and a knack for helping non-tech-savvy customers.
  • An entrepreneurial mindset with the ability to pivot and problem-solve to meet business goals.
  • A bias toward action and the drive to consistently go above and beyond.
Benefits
  • Competitive base pay with performance-based monthly commission.
  • Comprehensive health insurance package.
  • Generous paid time off and employee discounts on our product.
  • Fully remote - work from your home!
  • A dynamic and inclusive work environment where creativity is encouraged and celebrated.
  • Opportunities for professional growth and development.
  • The chance to be a part of a passionate and close-knit team that feels like a community.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceverbal communicationwritten communicationlistening skillsproblem-solvingentrepreneurial mindsetdriverelationship managementsales skillstarget-driven