Graphics Designer

• Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications
• Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests
• Collaborate with cross-functional partners to produce eye-catching design work for external partnerships and internal MOO-branded resources
• Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues
• Consistently meet strict turnaround times on all assignments

Graphic Designer

Sales Operations Manager

• Develop and execute a comprehensive sales enablement strategy that aligns with MOO’s overall business goals and sales objectives
• Identify and address sales process gaps, working closely with leadership to create a roadmap for continuous improvement
• Design, implement, and manage training programs to improve sales effectiveness and product knowledge
• Lead new hire onboarding for the sales team, ensuring that new team members are set up for success
• Conduct regular coaching sessions, workshops, and assessments to continually upskill the sales team
• Collaborate with marketing and product teams to develop, update, and distribute relevant sales collateral, including playbooks, product guides, presentations, and case studies
• Ensure all sales assets are up-to-date, easily accessible, and effectively utilized by the sales team
• Manage and optimize CRM and sales tools to improve efficiency, streamline workflows, and increase data-driven decision-making
• Regularly evaluate, implement, and train the sales team on new tools that enhance productivity and performance
• Monitor and analyze the effectiveness of sales enablement initiatives, using data to measure impact and make data-informed adjustments
• Report on enablement program KPIs, tracking improvements in sales productivity, conversion rates, and overall sales outcomes
• Act as a liaison between sales, marketing, product, and customer success teams to align goals and support MOO’s go-to-market strategy
• Facilitate knowledge sharing and maintain open lines of communication across departments

Senior Sales Enablement Manager – 1 Year Maternity Cover

Recruitment

• Play a key part in shaping our talent strategy for the region.
• Bring your expertise in the South African labour market to lead end-to-end recruitment for a range of specialised roles.
• Ensure a smooth, values-driven hiring experience for candidates and hiring managers alike.
• Support lower-level roles, assist with coordinator-level processes, and help keep things running smoothly during busy periods.

Contract Recruiter

Account Executive

• Serve as the first human contact with business customers and introduce them to MOO service, design, and product offerings
• Leverage moderate skill in influencing and resilience to fully understand prospective business client needs and inspire them through thoughtful value driven proposals
• Leverage moderate to advanced qualifying skills to access the level of an opportunity and make strong recommendations and accurate forecasting assumptions
• Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or Customer Success team
• Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings
• Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business
• Work with MOO team of internal designers to ensure client designs will shine on paper and branded merchandise products
• Keep clear records of work in Sales Department CRM system so that the department can work as a team to ensure the best client experience
• Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels
• Leverage moderate closing skills to achieve and exceed monthly new account and revenue targets
• Meet and exceed daily outbound activity requirements
• Accurately forecast anticipated monthly achievement upward to sales manager and at times other leaders in the business
• Engage in weekly coaching sessions and 1:1s with sales manager
• Be an active member of assigned sales team and wider department by being an engaged participant in team meetings and strategy sessions

Account Manager

• Proactively manage the existing customer base to drive customer delight and surprise in order to increase returning revenue
• Serve as first point of contact for your accounts predominantly over the phone and via e-mail
• Build relationships with customers to influence an increase in purchase volume, frequency, and product mix through strong discovery, record keeping, recommendation, and presentation skills
• Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients in order to win projects and grow relationships
• Maintain clear and accurate records of customer interactions and notes within our CRM systems
• Actively identify opportunities for growth and collaboration with accounts in your book of business through development of relationships via contact expansion and your own regular research on the business
• Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business
• Achieve monthly revenue and retention targets
• Meet and exceed daily outbound activity requirements
• Engage in weekly coaching sessions and 1:1s with your manager
• Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions