Executive Assistant – CFO
Feeld
Senior Credit Analyst, Financial Health
Monzo Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £76,500 - £103,500 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Working on initiatives to improve our portfolio health by engaging and rehabilitating customers in financial difficulty
- Supporting the design and roll-out of financial health strategies by finding patterns in the data and translating these into insights
- Design and monitor impact assessment and forecasting models for financial health activities (payment plans, promises, customer engagement pre-arrears and in arrears)
- Developing, maintaining and monitoring our credit models to assess net present value of arrears cohorts / segments to drive strategic business decisions
- Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes
- Supporting the design and roll-out of new products and customer journeys
- Assessing how the arrears portfolio will perform over time across products. Work with the Capital Impairment Forecasting team to input into budget and forecast on the arrears portfolio and ensure accurate forecasting.
- Work with Operational teams to ensure accurate forecasting of Financial Health activities and related capacity requirements.
Requirements
- You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, etc.) with exposure to managing customers in financial difficulty
- You have an understanding of how the unsecured retail lending market works especially for distressed portfolios with customers in potential financial difficulty
- You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus.
- You have a working understanding of the regulations that apply to lending in the UK, especially Consumer Duty.
- You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers
- You are a strong communicator, able to cut through complex problems and articulate decision points
- You have some experience in project management and coordination across teams
- You work well collaborating in a team with diverse skill-sets
- You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo
Benefits
- £76,500 to £103,500 + stock options + benefits
- We can help you relocate to the UK
- We can sponsor visas
- Flexible working hours
- Learning budget of £1,000 a year for books, training courses and conferences
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLPythonLookerdata analysisimpact assessmentforecasting modelscredit modelsportfolio assessmentcustomer engagementfinancial health strategies
Soft skills
strong communicatoranalytical skillsproject managementcollaborationproblem-solvingmotivationadaptabilityteamworkstrategic thinkingcustomer focus
